Symptom | Check item | Cause/Solutions |
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Some images are | • Are the images displayed in | c If the image is displayed in the index view | ||||
not displayed. |
| the index view? | but cannot be displayed as single image, | |||
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| the image file may be damaged even | ||
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| though its thumbnail preview data is fine. | ||
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| c A file that is not compatible with DCF | ||
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| may not be able to be displayed with the | ||
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| photo frame, even if it can be displayed | ||
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| with a computer. |
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| • Does the mark displayed | c If the mark shown on the left is displayed, | ||||
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| below appear in the index | the image file may not be supported by the | |||
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| view? | photo frame because, for example, it is a | |||
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| JPEG file that was created with your | ||
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| computer. Also, the image file may be | ||
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| supported, but not contain thumbnail data. | ||
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| Select the mark and press | to change | |
| • Were the images created | the screen to the single image display. If | ||||
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| with an application on a | the mark on the left is displayed again, the | |||
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| computer? | image cannot be displayed because the | |||
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| image file is not supported by the photo | ||
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| frame. |
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| • Does the mark displayed | c If the mark shown on the left is displayed, | ||||
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| below appear in the index | the image file is supported by the photo | |||
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| view? | frame, but the thumbnail data or image | |||
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| itself cannot be opened. Select the mark | ||
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| and press | . If the mark shown on the | |
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| left is displayed again, the image cannot | ||
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| be displayed. |
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| • Are there more than 4,999 | c The photo frame can play, save, delete, or | ||||
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| images in the memory card? | otherwise handle up to 4,999 image files. | |||
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| • Did you rename the file with | c If you named or renamed the file on your | ||||
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| a computer or other device? | computer and the file name includes | |||
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| characters other than alphanumeric | ||
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| characters, the image may not be able to | ||
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| be displayed on the photo frame. | ||
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| • Are there five or more levels | c The photo frame cannot display images | ||||
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| in the folder hierarchy of the | saved in a folder that is more than five | |||
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| memory card? | levels deep. |
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