9 (GB)
Troubleshooting

If the indicators are on

If you cannot print, check the indicators on the front
panel.
The ribbon error indicator is on.
bThe print cartridge is not loaded.
bThe ink ribbon has run out. Change the print cartridge.
The printer will start printing automatically.
The print paper indicator (›) is flashing.
bNo print paper is inserted.
The print paper indicator (›) is on.
bNo print paper is inserted in the auto paper feeder (not
supplied.)
The ribbon error indicator and the print paper
indicator (›) are flashing.
bThe print cartridge does not match the print paper. Use
the print cartridge and the print paper supplied in the
same carton.
The ribbon error indicator is flashing.
bThe print cartridge does not match the paper type set
on the computer. Change the print cartridge or paper
type setting and try printing again.
The printing indicator is flashing.
bNext printing command is input during printing. Wait
as it is.
The data transmission indicator does not turn
on.
bThe print paper is jammed. Remove the paper from the
paper inlet or outlet.
(continued)
For Your Information
If you run into any problems using the printer, use the
following check list.
Should any problem persist after you have made the
checks below, consult your nearest Sony dealer or Sony
service facility.
Refer to the software manual as well.
The power is not turned on.
bConnect the AC power cord to an AC outlet securely.
Cannot remove the print cartridge.
bTurn off and on the printer. After the motor sound
stops, try to remove the cartridge.
Printing takes longer than usual.
bIf the printing indicator is flashing, see “If the
indicators are on.”
Cannot print.
bConnect the printer to the computer properly.
bInstall the software to the computer.
bIf the data transmission indicator is not on, see ”If the
indicators are on.”
The beeps sound.
bInsert the print paper properly.
bMake sure that the correct print cartridge is loaded for
the print paper.
bSee ”If the indicators are on.”