Symptom | Cause / Remedy |
Sound break, noise or playback speed change.
If a device that generates electromagnetic radiation, such as a wireless LAN, other Bluetooth device(s), or a microwave oven is nearby, move away from such sources.
Remove any obstacle between the transmitter and the headset or move away from the obstacle.
Locate the transmitter and the headset as near as possible.
The headset does not operate properly.
Reset the headset. Pairing information is not deleted by this operation.
Insert a small pin, etc., into the hole, and push until you feel a click.
Pairing cannot be established.
Locate the transmitter and the headset as near as possible.
Check if you input correct passcode of the transmitter (page 21).
Check if you input correct passcode of the headset (page 25).
Bluetooth connection cannot be established with a device that has been “paired” before.
Locate the transmitter and other Bluetooth device(s) as near as possible.
Pairing information may be deleted. Pair the device again.
Cannot make | Check that this product is turned on. |
the Bluetooth | The Bluetooth connection is terminated. Make the |
connection. | Bluetooth connection again. |
Cannot make | Press the multi function button of the headset. (The |
the Bluetooth | Bluetooth connection is unavailable during music |
connection from | playback on the headset.) |
your mobile phone | Perform the Bluetooth connection with the Bluetooth |
to the headset. | compatible mobile phone. (For details on how to |
| operate the Bluetooth compatible mobile phone, see |
| the operating instructions supplied with it.) |
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