Support Overview

If you have problems with the drive, or are unsure of a procedure or some other details, please contact your Sony customer support center.

User Support Web Site

You can find the following information on this Web site. The information is periodically updated, so we recommend that you visit regularly.

Information about the drive

Information about the software supplied with the drive

Latest firmware

Frequently asked questions

Troubleshooting guide

Certified compatible computers

Certified compatible discs

Operating instructions

Et cetera

Accessing the user support Web site

Insert the supplied software disc into the drive, and in the [Menu Selection] screen, click [User Support Web Page]. You can also directly type the user support Web site address (see Product and Support Information for details) in the address box of your Web browser.

Update the Drive Firmware

Some problems encountered when using the drive can be solved simply by updating the drive firmware. Firmware updates are available on the user support Web site. Access the site, make sure that there is an update for your firmware, and follow the instructions on the screen to proceed with download and installation.

Product and Support

Information

Sony Global Sites Information (As of January, 2006)

Product purchased in the USA:*

http://sony.storagesupport.com/

Product purchased in Australia or New Zealand: http://www.sony.com.au/

*Local Web sites for computer peripheral products

About the Bundled Software Detailed information about the supplied software is available on the Web sites of the software manufacturer.

For Windows

http://www.nero.com

For Mac OS

http://www.roxio.com

Miscellaneous

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Sony DRX-820UL-T User Support Web Site, Update the Drive Firmware, Product and Support Information, For Windows For Mac OS

DRX-820UL-T specifications

The Sony DRX-820UL-T is a versatile external DVD writer that stands out for its cutting-edge features and robust performance. Designed for users who require reliability and quality in optical media, this device combines functionality with advanced technology, making it an excellent choice for both professionals and casual users.

One of the key features of the DRX-820UL-T is its compatibility with numerous disc formats. It supports various types of media, including DVD±R, DVD±RW, DVD-RAM, CD-R, CD-RW, and more. This broad compatibility ensures that users can easily read and write to different types of discs without any hassle. The device also boasts a high-speed writing capability, allowing users to burn DVDs at speeds up to 20x, while CDs can be written at 48x speeds. This efficiency translates to faster project completions, whether for data backups, media creation, or software distribution.

The DRX-820UL-T utilizes USB 2.0 connectivity, providing a straightforward plug-and-play experience compatible with a wide range of computers and laptops. This makes it ideal for users who often travel or require a portable solution. The compact design of the device also helps save space and makes it easy to transport.

In terms of technology, the DRX-820UL-T features a sophisticated error correction system that minimizes writing errors and maximizes data integrity. This technology ensures the reliability of written data, making it suitable for archiving important information. Additionally, the device supports LightScribe technology, which allows users to burn labels directly onto compatible discs, adding a professional touch to their media.

Another notable characteristic is the included software suite, featuring Roxio Creator, which enables users to manage their media efficiently. This software allows for seamless editing, creating, and organizing media files, enhancing the overall user experience. Furthermore, the user-friendly interface simplifies the process of burning and managing discs.

In conclusion, the Sony DRX-820UL-T is a powerful external DVD writer packed with features that cater to diverse user needs. Its compatibility, speed, and advanced technology make it a reliable option for anyone looking to manage optical media effectively. Whether you are preserving your digital memories or sharing important files, the DRX-820UL-T ensures that your data is safe, accessible, and presented with a professional finish.