Troubleshooting
Before bringing in your camera for servicing, check the following table as a guide to troubleshoot the problem. If the problem cannot be corrected, contact your Sony dealer or Sony Customer Service. If messages you are unfamiliar with appear in the viewfinder, or on the LCD panel or LCD monitor, refer to “Warning Indicators” on page 109.
| Symptom | Cause | Corrective Action |
|
|
|
Camera is inoperable. | Battery pack is empty. (battery | Charge the battery pack. |
| warning indicator displays) | (page 23) |
|
|
|
| AC power adaptor/charger is | Check the DC power cable and |
| not firmly connected. | AC power cable connection. |
|
| (page 99) |
|
|
|
| Internal system is | Disconnect the battery or |
| malfunctioning. | power cable, wait one minute |
|
| and reconnect. Turn the power |
|
| on and check to make sure the |
|
| camera is functioning |
|
| correctly. |
Miscellaneous
Power cuts out. | When the power/mode dial is |
| set to CAM, monitor turns off |
| if you don't operate it for about |
| 1 minute (3 minutes in PLAY). |
| Camera turns off completely |
| if not operated for another 4 |
| minutes (in CAM) or another |
| 2 minutes (in PLAY). |
Press the release button halfway or operate the power/ function dial to restore power.
Battery power depletes quickly. | Battery pack is not charged | Charge the battery fully. |
| enough. | (page 23) |
|
|
|
| Battery has reached the end of | Replace it with a new |
| its life. | chargeable lithium ion battery. |
|
| (page 24) |
|
|
|
Cannot take pictures. | Power/mode dial is not set to | Set the power/mode dial to |
| CAM. | CAM. |
|
|
|
| The card has reached the | Erase unnecessary pictures |
| picture taking limit. | before taking more pictures. |
|
| (page 87) |
|
|
|
| The battery needs recharging. | Charge the rechargeable |
|
| lithium ion battery. (page 23) |
|
|
|