Symptom

Cause and/or Solution

Your camera cannot play

The MODE selector is set to STILL or MOVIE.

back images.

tSet it to PLAY (pages 18, 19).

 

 

The image and sound are

You are playing back the file directly from the

interfered by noise when

“Memory Stick.”

you play back an image on

tCopy the file to the hard disk of the personal

a personal computer.

computer and then play back the file from the

 

 

hard disk (page 23).

 

 

The image cannot be

tConsult the personal computer or software

played back on a personal

manufacturer.

computer.

 

 

 

Your camera cannot delete

The image is protected.

an image.

tCancel the protection (page 46).

 

 

The power turns off

With the MODE selector set to STILL or MOVIE,

suddenly.

if you do not operate the camera for about three

 

minutes while the power is on, the camera turns off

 

automatically to prevent wearing down the battery.

 

tTurn on the camera.

 

The battery is discharged.

 

tReplace it with a charged battery.

 

 

The image does not

The video output signal setting of your camera is

appear on the TV screen.

incorrect.

 

tChange the setting (page 32).

 

 

A file error occurs when

The image size is larger than 2240×1680.

you play back a file.

tUse an image size of 2240×1680 or smaller.

 

 

The PROGRAM AE

The camera is set to TEXT mode.

function does not work.

tCancel TEXT mode (page 36).

 

 

The LCD screen freezes

This is a characteristic of the system and is not a

momentarily.

malfunction.

 

 

The picture is

The camera is set to TEXT mode.

monochrome (black and

tCancel TEXT mode (page 36).

white).

P.EFFECT is set to B&W mode.

 

 

tCancel B&W mode (page 41).

 

 

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