Self-diagnosis display

If a code starting with an alphabet letter appears

Your camera has a self-diagnosis display. This function displays the camera condition on the LCD screen with a combination of a letter and four numerical digits. If this occurs, check the following code chart and attempt the corresponding corrective actions. The last two digits (indicated by ) will differ depending on the state of the camera.

C:32:ss

Self-diagnosis display

Code

Cause

Countermeasure

C:32: 

There is trouble with your

• Turn the power off and on again (page

 

camera’s hardware.

17).

C:13: 

The camera cannot read or write

Re-insert the “Memory Stick Duo”

 

data on the “Memory Stick

several times.

 

Duo”.

 

 

An unformatted “Memory Stick

• Format the “Memory Stick Duo” (page

 

Duo” is inserted.

44).

 

The inserted “Memory Stick

• Insert a new “Memory Stick Duo” (page

 

Duo” cannot be used with your

21).

 

camera, or the data is damaged.

 

E:61: 

A camera malfunction that you

• Press the RESET button inside the

E:91: 

cannot reverse has occurred.

battery/“Memory Stick Duo” cover. (page

 

 

95)

If you are unable to solve the problem even after trying the corrective actions a few times, contact your Sony dealer or local authorized Sony service facility.

Troubleshooting

107