Troubleshooting

If you experience trouble with your camera, try the following solutions.

1First check the items on the tables below. If code displays “C::” appear on the screen, the self-diagnosis display function is working (page 107).

2Should your camera still not work properly, press the RESET button inside the battery/“Memory Stick Duo” cover using a fine-tipped object, then turn on the power again. (All the settings including date and time are cleared and reset to the factory settings.)

RESET button

3Should your camera still not work properly, consult your Sony dealer or local authorized Sony service facility.

Battery pack and power

Symptom

Cause/Solution

You cannot charge the battery pack.

• The camera is turned on. Turn the camera off (page 17).

 

 

The battery pack cannot be installed.

• Install the battery pack while pushing the battery eject lever toward the front of the camera using the

 

tip of the battery pack (page 13).

 

• Install the battery pack correctly (page 13).

 

 

The /CHG lamp flashes when

• Install the battery pack correctly (page 13).

charging a battery pack.

• The battery pack has malfunctioned. Consult your Sony dealer or local authorized Sony service

 

facility.

 

• The battery pack is discharged. Re-insert the AC Adaptor and then charge the battery pack.

 

 

Troubleshooting

95