Symptom

Cause/Solution

The date and time are recorded

• Set the correct date and time (pages 18 and 114).

incorrectly.

 

 

 

The F value and shutter speed flash

• Adjust the correct exposure (page 52).

when you press and hold the shutter

 

button halfway down.

 

 

 

Viewing images

Symptom

Cause/Solution

 

Your camera cannot play back

• Set the mode switch to

(page 40).

images.

• The folder/file name has been changed on your computer (page 87).

 

• Playback of image files that have been modified by a computer or images shot using other cameras

 

on your camera is not guaranteed.

 

• The camera is in USB mode. Cancel USB communication (pages 83 and 93).

 

 

The image appears rough right after

• The image may appear rough right after playback starts due to the image processing. This condition

playback starts.

is not a malfunction.

 

 

 

 

The image cannot be played back on

• See page 100.

 

a computer.

 

 

 

 

 

Deleting/Editing Images

Symptom

Cause/Solution

Your camera cannot delete an image.

• The image is protected. Cancel the protection (page 64).

 

• You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to the

 

LOCK position. Set the switch to the recording position (page 117).

 

 

You have deleted an image by

• Marking (protect) will prevent you from deleting images by mistake (page 64).

mistake.

• If you are using the “Memory Stick Duo” with write-protect switch, we recommend that you set the

 

switch to the LOCK position to prevent accidental erasure (page 117).

 

 

The resizing function does not work.

• You cannot resize movies and Multi Burst images.

 

 

You cannot display a print (DPOF)

• You cannot display print (DPOF) marks on movies.

mark.

 

 

 

Troubleshooting

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