Warning indicators and messages
If a code starting with a letter of the alphabet appears, your camera has a self- diagnosis display. The last two digits (indicated by ss) will differ depending on the state of the camera.
If you are unable to solve the problem even after trying the following corrective actions a few times, contact your Sony dealer or local authorized Sony service facility.
C:32:ss
•There is trouble with your camera’s hardware. Turn the power off and on again.
C:13:ss
•The camera cannot read or write data on the “Memory Stick Duo”.
•The internal memory has experienced a format error, or an unformatted “Memory Stick Duo” is inserted. Format the internal memory or the “Memory Stick Duo” (page 65, 66).
•The inserted “Memory Stick Duo” cannot be used with your camera, or the data is damaged. Insert a new “Memory Stick Duo” (page 117).
E:61:ss
E:91:ss
•A camera malfunction has occurred. Initialize the camera (page 71), then turn the power on again.
If the following messages appear, follow the instructions.
E
•The battery level is low. Charge the battery pack (t step 1 in “Read This First”). Depending on the conditions of use or the type of battery pack, the indicator may flash even though there are still 5 to 10 minutes of remaining battery left.
For use with compatible battery only
•The battery inserted is not an
System error
•Turn the power off and then on again (t step 2 in “Read This First”).
Internal memory error
•Turn the power off and then on again (t step 2 in “Read This First”).
Reinsert the Memory Stick
•Insert the “Memory Stick Duo” correctly.
•The inserted “Memory Stick Duo” cannot be used in your camera (page 117).
•The “Memory Stick Duo” is damaged.
•The terminal section of the “Memory Stick Duo” is dirty.
Memory Stick type error
•The inserted “Memory Stick Duo” cannot be used in your camera (page 117).
Troubleshooting