“Memory Stick”

Symptom

Cause

Solution

You cannot insert a

• You are inserting it backwards.

p Insert it from the right side (page 17).

“Memory Stick.”

 

 

 

 

 

You cannot record on a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 95).

“Memory Stick.”

is set to the LOCK position.

 

 

• The “Memory Stick” is full.

p Delete unnecessary images (pages 34, 71).

 

 

 

You cannot format a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 95).

“Memory Stick.”

is set to the LOCK position.

 

 

 

 

You have formatted a

• All the images on the “Memory Stick” are

p We recommend that you set the “Memory Stick” write-protect

“Memory Stick” by

deleted by formatting.

switch to the LOCK position to protect accidental erasure

mistake.

 

(page 95).

 

 

 

Others

Symptom

Cause

Solution

The camera does not

• An “InfoLITHIUM” battery is not used.

p Use an “InfoLITHIUM” battery only (page 95).

work, no operations can

• The battery level is low or zero (The

p Charge the battery (page 10).

be performed.

indicator appears.).

 

 

• The AC power adaptor is not connected

p Connect it securely to the DC IN jack of your camera and to a

 

securely.

wall outlet (wall socket) (page 13).

 

• The internal system is not working properly.

p Disconnect, and then, after one minute, reconnect all power

 

 

sources. Then turn the power on and check that the camera

 

 

works properly.

 

 

 

The power is on, but the

• The internal system is not working properly.

p Remove, and then, after one minute, reinstall the battery. If this

camera does not work.

 

does not work, press the RESET button located inside the

 

 

battery/“Memory Stick” cover with a pointed object, then turn

 

 

the power on again. (This will clear the date/time settings, etc.)

 

 

 

You cannot identify the

p Check the indicator (pages 98 to 100).

indicator on the LCD

 

 

screen.

 

 

 

 

 

The lens does not move

• The battery pack is discharged.

p Replace it with a fully charged battery or use the AC power

back when you turn off the

 

adaptor (pages 10, 13).

camera.

 

 

 

 

 

Troubleshooting

83