Troubleshooting

Battery pack and powerThe battery pack cannot be inserted.

Insert the battery pack correctly by pressing and holding the battery eject lever open.

Cannot turn on the camera.

After inserting the battery pack into the camera, it may take a little while to get the camera powered.

Insert the battery pack correctly.

The battery pack is discharged. Insert a charged battery pack.

The battery pack is dead (page 123). Replace it with a new one.

Use a recommended battery pack.

The power turns off suddenly.

If you do not operate the camera for about three minutes while the power is on, the camera turns off automatically to prevent wearing down the battery pack. Turn on the camera again.

The battery pack is dead (page 123). Replace it with a new one.

The battery remaining indicator is incorrect.

This phenomenon occurs when you use the camera in an extremely hot or cold location.

The displayed battery remaining differs from the current one. Fully discharge and then charge the battery pack to correct the display.

The battery pack is discharged. Insert a charged battery pack.

The battery pack is dead (page 123). Replace it with a new one.

The battery cannot be charged while inside the camera.

Use the battery charger to charge the battery.

Shooting still images/moviesCannot record images.

Check the free capacity of the internal memory or “Memory Stick Duo”. If it is full, do one of the following:

Delete unnecessary images (page 37).

Change the “Memory Stick Duo.”

You cannot record images while charging the flash.

When shooting a still image, set the shooting mode other than .

Set the shooting mode to when shooting movies.

The image size is set to [640(Fine)] when recording movies. Do one of the following:

Set the image size to other than [640(Fine)].

Insert a “Memory Stick PRO Duo.”

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