Troubleshooting

Troubleshooting

If you experience trouble with your camera, try the following solutions.

1Check the items on pages 108 to 116.

If a code such as “C/E:ss:ss” appears on the screen, see page 117.

2Remove the battery pack, and insert the battery pack again after about one minute, and turn on the power.

3Initialize the settings (page 71).

4Consult your Sony dealer or local authorized Sony service facility.

Please understand that you give your consent that the contents of the internal memory, Music files may be checked when you send your camera to be repaired.

Click one of the following items to jump to the page explaining the symptom and cause or the appropriate corrective action.

 

 

 

 

 

 

 

 

Battery pack and power

108

 

Internal memory

114

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shooting still images/movies

108

 

Printing

114

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Viewing images

111

 

PictBridge compliant printer

115

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Deleting images

112

 

Touch panel

116

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Computers

112

 

Others

116

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“Memory Stick Duo”

113

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

107