Sony DSC-U20 Self-diagnosisdisplay, – If a code starting with an alphabet letter appears

Self-diagnosis display

– If a code starting with an alphabet letter appears

Your camera has a self-diagnosis display. This function
displays the camera condition on the LCD screen with
a combination of a letter and four numerical digits. If		C:32:ss
this occurs, check the following code chart and attempt
the corresponding corrective actions. The last two
digits (indicated by ss) will differ depending on the
state of the camera.
	Self-diagnosis display

Code	Cause		Corrective action
C:32:ss	There is trouble with your camera’s hardware.		• Turn the power off and on again (page 19).
C:13:ss	The camera cannot read or write data in the “Memory		• Re-insert the “Memory Stick” several times.
	Stick.”
	An unformatted “Memory Stick” is inserted.		• Format the “Memory Stick” (page 55).
	The inserted “Memory Stick” cannot be used with your		• Insert a new “Memory Stick” (page 22).
	camera, or the data is damaged.
E:61:ss	A camera malfunction that you cannot reverse has		• Press the RESET button (page 81) located on the
E:91:ss	occurred.		bottom of the camera, then turn the power on again.
If you are unable to solve the problem even after trying		Sony service facility and inform them of the 5-digit
the corrective actions a few times, repairs may be		code. (Example: E:61:10)
necessary. Contact your Sony dealer or local authorized

Troubleshooting

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