Symptom

Cause

Solution

Your camera cannot

• Enlarged playback is not available for files

—

perform enlarged playback.

created or processed using other devices.

 

 

 

 

You cannot display a print

• You cannot display print (DPOF) marks on

—

(DPOF) mark.

movies.

 

 

 

 

Deleting images

 

 

 

 

 

Symptom

Cause

Solution

Your camera cannot delete

• You are using a “Memory Stick Duo” with a

p Set it to the recording position (page 82).

an image.

write-protect switch, and the switch is set to

 

 

LOCK.

 

 

 

 

You have deleted an image

• Once you have deleted an image, you cannot

p When you are using a “Memory Stick Duo” with a write-protect

by mistake.

restore it.

switch, the switch will prevent you from deleting images by

 

 

mistake (page 82).

 

 

 

Computers

 

 

 

 

 

Symptom

Cause

Solution

You do not know if the OS of

—

p Check “Recommended computer environment” (pages 53 and

your computer is

 

64).

compatible.

 

 

 

 

 

You cannot install the USB

—

p In Windows 2000, log on as Administrator (authorized

driver.

 

Administrator) (page 53).

 

 

 

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