Self-diagnosis Function
When the self-diagnosis function works to prevent the player from malfunctioning, a five-character service number (combination of a letter and digits) flashes on the front panel display. In this case, check the following table.
First three characters | Cause and/or Corrective Action |
| |
C13 | •The disc is dirty. |
| /Clean the disc with a cleaning cloth (page 7). |
| |
C31 | •The disc is not inserted correctly. |
| /Insert the disc correctly. |
| |
•To prevent the player from malfunctioning, the self-diagnosis function has worked. /When you contact your Sony dealer or local authorized Sony service facility, give the 5-character service number. (example: E:61:10)
