Additional Information
Troubleshooting
If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.
Power
The power is not turned on.
,Check that the AC power cord is connected securely.
Picture
There is no picture.
,The connecting cords are not connected securely.
,The connecting cords are damaged.
,The player is not connected to the correct TV input jack (page 17).
,The video input on the TV is not set so that you can view pictures from the player.
Picture noise appears.
,The disc is dirty or flawed.
,If the picture output from your player goes through your VCR to get to your TV, the copy- protection signal applied to some DVD programs could affect picture quality. If you still experience problems even when you connect your player directly to your TV, please try connecting your player to your TV’s S video input (page 17).
Sound
There is no sound.
,The connecting cord is not connected securely.
,The connecting cord is damaged.
,The player is connected to the wrong input jack on the amplifier (receiver) (page 21, 23, 24).
,The amplifier (receiver) input was not changed so that you can listen to the player.
,The player is in pause mode or in
,The player is in fast forward or fast reverse mode.
,If the audio signal does not come through the DIGITAL OUT (OPTICAL or COAXIAL) jack, check the audio settings (page 71).
Sound is noisy.
,The disc is dirty or flawed.
,When playing a CD with DTS sound tracks, noise will come from the LINE OUT L/R (AUDIO) 1/2 jacks (page 31).
Sound distortion occurs.
,Set “AUDIO ATT” in “AUDIO SETUP” to “ON” (page 70).
The surround effect is difficult to hear
when you are playing a Dolby Digital
sound track.
,Check the speaker connections and setting (page 21, 27, 71)
,Depending on the DVD, the output signal may not be the entire 5.1 channels. It may be monaural or stereo even if the sound track is recorded in Dolby Digital format.
Even though you set the aspect ratio
in “TV TYPE” of “SCREEN SETUP,”
the picture does not fill the screen.
,The aspect ratio of the disc is fixed on your DVD.
The sound comes from the center
speaker only.
,Depending on the disc, the sound may come from the center speaker only.
,Set “SURROUND” to “OFF” in the Control Menu display (page 50).
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