Additional Information

Troubleshooting

If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.

PowerThe power is not turned on.,Check that the mains lead is connected securely.PictureThere is no picture/picture noise appears.,Re-connect the connecting cord securely.,The connecting cords are damaged.

,Check the connection to your TV (page 16) and switch the input selector on your TV so that the signal from the player appears on the TV screen.

,In the Setup Display, set “LINE” in “SCREEN SETUP” to the appropriate item that conforms to your system (page 62).

,The disc is dirty or flawed.

,If the picture output from your player goes through your VCR to get to your TV or if you are connected to a combination TV/ VIDEO player, the copy-protection signal applied to some DVD programmes could affect picture quality. If you still experience problems even when you connect your player directly to your TV, please try connecting your player to your TV’s S VIDEO input (page 16).

,You are playing a disc recorded in a colour system that is different from your TV.

Even though you set the aspect ratio in “TV TYPE” of “SCREEN SETUP,” the picture does not fill the screen.

,The aspect ratio of the disc is fixed on your DVD.
The picture is black and white.

,In the Setup Display, set “LINE” in “SCREEN SETUP” to the appropriate item that conforms to your TV (page 62).

,If you are using a SCART (EURO AV) cord, be sure to use one that is fully wired (21-pins).

SoundThere is no sound.

,Re-connect the connecting cord securely.

,The connecting cord is damaged.

,The player is connected to the wrong input jack on the amplifier (receiver) (page 20, 21, 22).

,The amplifier (receiver) input is not correctly set.,The player is in pause mode or in Slow- motion Play mode.,The player is in fast forward or fast reverse mode.

,If the audio signal does not come through the DIGITAL OUT (OPTICAL or COAXIAL) jack, check the audio settings (page 64).

,While playing a Super VCD on which the audio track 2 is not recorded, no sound will come out when you select “2:STEREO,” “2:1/L,” or “2:2/R.”

Sound is noisy.

,When playing a CD with DTS sound tracks, noise will come from the LINE OUT L/R (AUDIO) jacks or DIGITAL OUT (OPTICAL or COAXIAL) jack (page 26).

Sound distortion occurs.,Set “AUDIO ATT” in “AUDIO SETUP” to “ON” (page 64).The sound volume is low.

,The sound volume is low on some DVDs. The sound volume may improve if you set “AUDIO DRC” to “TV MODE” (page 64).

,Set “AUDIO ATT” in “AUDIO SETUP” to “OFF” (page 64).

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