Additional Information

Troubleshooting

If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.

Power

The power is not turned on.

,Check that the mains lead is connected securely.

Even though you set the aspect ratio

in “TV TYPE” of “SCREEN SETUP,”

the picture does not fill the screen.

,The aspect ratio of the disc is fixed on your DVD.

The picture is black and white.

,In the Setup Display, set “LINE” in “SCREEN SETUP” to the appropriate item that conforms to your TV (page 77).

,Depending on the TV, the picture on the screen becomes black and white when you play a disc recorded in the NTSC colour system.

Picture

There is no picture.

,The connecting cords are not connected securely.

,The connecting cords are damaged.

,The player is not connected to the correct TV input jack (page 19).

,The video input on the TV is not correctly set.

,In the Setup Display, set “LINE” in “SCREEN SETUP” to the appropriate item conforms to your system (page 77).

Picture noise appears.

,The disc is dirty or flawed.

,If the picture output from your player goes through your VCR to get to your TV, the copy- protection signal applied to some DVD programmes could affect picture quality. If you still experience problems even when you connect your player directly to your TV, please try connecting your player to your TV’s S video input (page 19).

Sound

There is no sound.

, The connecting cord is not connected securely.

 

, The connecting cord is damaged.

 

, The player is connected to the wrong input

 

jack on the amplifier (receiver) (page 24, 26,

 

27).

 

, The amplifier (receiver) input is not correctly

 

 

set.

 

Additional

, The player is in pause mode or in Slow-motion

 

Play mode.

 

, The player is in fast forward or fast reverse

 

mode.

 

, If the audio signal does not come through the

Information

DIGITAL OUT (OPTICAL or COAXIAL)

 

jack, check the audio settings (page 82).

 

, SACD audio signals are not output from the

 

digital jack.

 

Sound is noisy.

,The disc is dirty or flawed.

Sound distortion occurs.

,Set “AUDIO ATT” in “AUDIO SETUP” to “ON” (page 81).

continued

87