Sony GV-D800E Troubleshooting

English

Troubleshooting

If you run into any problem using your VCR, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or a local authorized Sony service facility. If “C:ss:ss” appears on the LCD screen, the self-diagnosis display function has worked. Refer to “Self-diagnosis display” (p. 86).

Symptom	Cause and/or Corrective Actions
The power does not turn on.	• The AC power adaptor is not connected to the mains.
	c Connect the AC power adaptor to the mains (p. 8).
	• The battery pack is not installed, or is dead or nearly dead.
	c Install a charged battery pack (p. 9-11).
You cannot playback.	• The POWER switch is not set to ON.
	c Set it to ON (p. 13).
	• The tape has run out.
	c Rewind the tape (p. 14).
There are horizontal lines on the	• The video head may be dirty.
picture or the playback picture is	c Clean the heads using a Sony V8-25CLD cleaning cassette
not clear or does not appear.	(not supplied) (p. 96).

No sound or only a low sound is	• The volume is turned to minimum.
heard when playing back a tape.	c Press VOLUME + (p. 13, 103).
	• The stereo tape is played back with HiFi SOUND set to 2 in the
	menu settings.
	c Set it to STEREO (p. 67).
	• AUDIO MIX is set to ST2 side in the menu settings.
	c Adjust AUDIO MIX (p. 67).

The date search does not work	• The tape has a blank portion between recorded portions
correctly.	(p. 37).
The picture which is recorded in the	• PB MODE is set to		/	in the menu settings.
The picture which is recorded in the	• PB MODE is set to		/	in the menu settings.
Digital8 system is not played back.	c Set it to AUTO (p. 67).
The tape which is recorded in the	• Set PB MODE to	/		in the menu settings (p. 67).
The tape which is recorded in the	• Set PB MODE to	/		in the menu settings (p. 67).
Hi8/standard 8 system is not played
back correctly.

You cannot record.	• The POWER switch is not set to ON.

cSet it to ON (p. 13).

•The tape has run out.

cRewind the tape or insert a new one (p. 12, 14).

•The write-protect tab is set to expose the red mark.

cUse a new tape or slide the tab (p. 12).

•The tape is stuck to the drum (moisture condensation).

cRemove the cassette and leave your VCR for at least 1 hour to acclimatize (p. 95).

You cannot record in the LP mode.

• The tape is the standard 8 tape.

c Use Hi8 /Digital8 tapes (p. 70).

The cassette cannot be removed from the holder.

•The power source is disconnected. c Connect it firmly (p. 8).

•The battery is dead.

cUse a charged battery pack (p. 9-11).

The % and Z indicators flash and no functions except for cassette ejection work.

• Moisture condensation has occurred.

cRemove the cassette and leave your VCR for at least 1 hour to acclimatize (p. 95).