You cannot play back a disc.

•Check out the disc compatibility (p. 16).

•Insert a disc with the recording side facing your camcorder (p. 30).

•The disc that was recorded, formatted, of finalized on other devices may not be played back on your camcorder.

•The temperature of your camcorder is extremely high. Turn off your camcorder and leave it for a while in a cool place.

The playback image is distorted.

• Clean the disc using a soft cloth (p. 128).

Images stored on a “Memory Stick PRO Duo” cannot be played back.

•Images cannot be played back if you have modified files or folders, or have edited the data on a computer. (On the still image playback screen, the file name flashes in that case.) This is not a malfunction

(p. 130).

•Images recorded on other devices may not be played back, or may be displayed in wrong size. This is not a malfunction

(p. 130).

“ ” is indicated on an image in the VISUAL INDEX screen.

•Loading of the data may have failed. It may be indicated correctly when you turn off the power and then turn it on again, or repeat removing and inserting the “Memory Stick PRO Duo” a couple of times.

•You disconnect the AC Adaptor or removed the battery pack before the access

lamp is turned off after recording. This may damage your image data and “ ” is displayed.

•This may appear on still images recorded on other devices, edited on a computer, etc.

“” is indicated on an image in the VISUAL INDEX screen.

•Execute [REPAIR IMG.DB F.] (p. 82). If it

still appears, delete the image with (p. 57).

No sound or only a quiet sound is heard during playback.

•Turn up the volume (p. 46).

•Sound is not output when the LCD screen is closed. Open the LCD screen.

•When you record sound with [MICREF LEVEL] (p. 104) set to [LOW], the recorded sound may be difficult to hear.

•Sounds cannot be recorded while recording a 3 second-movie (approx.) using [SMTH SLW REC] (p. 42).

Playing back a disc on other devicesYou cannot play back the disc, or the disc is not recognized.

•To play back a disc recorded with HD (high definition) image quality, you need a device compatible with AVCHD format/ High Profile (p. 128).

•Clean the disc using a soft cloth (p. 128).

•Finalize the disc (p. 73).

•A disc recorded in VR mode cannot be played back on a device that does not support VR mode. Check the compatibility in the instruction manual of the playback device.

The playback image is distorted.

• Clean the disc using a soft cloth (p. 128).

Troubleshooting

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