
Additional Information
Troubleshooting
If you experience any of the following difficulties while using the system, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.
Power
The power is not turned on.
,Check that the AC power cord (mains lead) is connected securely.
Picture
There is no picture.
,The connecting cords are not connected securely.
,The connecting cords are damaged.
,The system is not connected to the correct TV input jack (page 24).
,The video input on the TV is not set so that you can view pictures from the system.
,You have set “COMPONENT OUT” in “SCREEN SETUP” to “PROGRESSIVE” even though your TV cannot accept the signal in progressive format. In this case, press x and PRESET – on the system simultaneously until “PROGRESSIVE” disappears from the front panel display. The system is reset back to “INTERLACE”.
,Even if your TV is compatible with progressive format signals, the image may be affected when you set “COMPONENT OUT” to “PROGRESSIVE”. In this case, set “COMPONENT OUT” to “INTERLACE”.
,When “PROGRESSIVE” is selected in “SCREEN SETUP”, no signal is output from the MONITOR jack.
Picture noise appears.
,The disc is dirty or flawed.
,If the picture output from your system goes through your VCR to get to your TV, the
Even though you set the aspect ratio
in “TV TYPE” of “SCREEN SETUP”,
the picture does not fill the screen.
,The aspect ratio of the disc is fixed on your DVD.
The picture is black and white.
,Depending on the TV, the picture on the screen becomes black and white when you play a disc recorded in the NTSC color system.
Sound
There is no sound.
,The connecting cord is not connected securely.
,The connecting cord is damaged. Replace it with a new one.
,Press MUTING on the remote if “MUTING” is displayed on the front panel display.
,The protective device on the system has been activated because of a short circuit. Turn off the system, eliminate the
,The system is in pause mode or in Slow- motion Play mode. Press H to return to normal play mode.
,Fast forward or fast reverse is performed. Press H to return to normal play mode.
,Check the speaker settings (page 68).
Information Additional
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