Sony HT-TZ322, HT-TZ325, HT-TZ422, HT-TZ425, HT-Z320, HT-Z420 Troubleshooting

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Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed

below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest

authorized dealer or Samsung Customer Service Centre.

SYMPTOM Check/Remedy

Disc tray does not open. • Is the power cord plugged securely into the outlet?

• Turn off the power and then turn it back on.

Playback does not start

immediately when the

Play/Pause button is pressed.

• Are you using a deformed disc or a disc with scratches on

the surface?

• Wipe the disc clean.

Sound is not produced. • No sound is heard during fast playback, slow playback, and

step motion playback.

• Are the speakers connected properly? Is the speaker setup

correctly customised?

• Is the disc severely damaged?

Sound can be heard only from a

few speakers and not all six.

• When listening to a CD or radio, sound is output to the front

speakers (L/R) only. Select "PRO LOGIC II" by pressing

PL II (Dolby Pro Logic II) on the remote control to use all

six speakers.

• Make sure that the DVD disc is 5.1-CH compatible.

• If you set C, SL, and SR to NONE in the speaker mode in the

audio setup of the setup screen, no sound is heard from the

Centre speaker and the rear left and right speakers. Set C,

SL, and SR to SMALL.

Dolby Digital 5.1 CH Surround

Sound is not produced.

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby

Digital 5.1 CH Surround Sound is produced only if the disc is

recorded with 5.1 channel sound.

• Is the audio language correctly set to DOLBY DIGITAL

5.1-CH in the information display?

The remote control does not

work.

• Is the remote control being operated within its operation

range of angle and distance?

• Are the batteries exhausted?

• Have you selected the mode(TV/DVD) functions of the

remote control (TV or DVD) correctly?

• Disc is rotating but no

picture is produced.

• Picture quality is poor and

picture is shaking.

• Is the TV power on?

• Are the video cables connected properly?

• Is the disc dirty or damaged?

• A poorly manufactured disc may not be playable.

Contents

Main Features WHATS INCLUDED Safety information SAFETY WArNINGS CAUTION Safety information PrECAUTIONS Contents SySTEM SETUP RADIO CONvENIENT fUNCTION TROUbLEShOOTINg Contents LANgUAgE CODE LIST ENG Getting started BEFORE READING THE USERS MANUAL M D A Getting started PLAYABLE DISCS ~ 1 6 DO NOT USE THE FOLLOWING TYPES OF DISC! DISC TYPE AND CHArACTErISTICS CD-r Discs CD-r MP3 Discs CD-r JPEG Discs DVDr/rW, CD-r/rW DivX Discs Description FrONT PANEL DISPLAY rEAr PANEL Remote control TOUr OF THE rEMOTE CONTrOL Page Remote control Operation Range of the Remote Control When operating a TV with the remote control SETTING THE REMOTE CONTROL ENG TV Brand Code List Code Brand Code No. No. Brand * ei f hj Speaker Components HT-TZ422 Speaker Components Installing the Cradle Stand 3 <Front> 1 2 Front/Rear Tallboy Stand Front Speakers Wall Mount Installation Installing the Wall Mount <Front> Connecting the Front, Centre,Rear and Subwoofer Speakers Connecting the Front, Rear, Centre and Subwoofer Speakers HT-TZ422/TZ425 HT-Z420/TZ422 CONNECTING THE WIRELESS RECEIVING AMPLIFIER `HT-Z420/TZ422/TZ425 only can connect with wireless receiving module (SWA-4100). Wireless Receiving Module (SWA-4100) ` Page CONNECTING THE VIDEO OUT TO YOUR TV METHOD 1 : HDMI METHOD 2 : Composite Video METHOD 3 : Scart VIDEO SELECT Function HDMI Auto Detection Function HDMI FUNCTION Resolution Selection BD Wise (Samsung products only) HDMI FUNCTION Using Anynet+(HDMI-CEC) If you select the TV If you select the THEATRE CONNECTING AUDIO FROM EXTERNAL COMPONENTS AUX1 : Connecting an External Component/MP3 player AUX2 : Connecting an External Analogue Component OPTICAL : Connecting an External Digital Component CONNECTING THE FM ANTENNA Cooling Fan Before using your home cinema Selecting the Video Format DISC PLAYBACK MP3/WMA-CD PLAYBACK A To play a le icon in the screen, JPEG FILE PLAYBACK Slide Mode G Place the JPEG disc on the disc tray. Press the [,] button to skip to the next slide. rotate/Flip Function G DIVX PLAYBACK Skip Forward/Back D Forward/Reverse Search D 5 Minute Skip function D Audio Display D If the Disc has more than One Subtitle File D DivX(Digital internet video eXpress) Displaying Disc Information dBAGD B Checking the Remaining Time dBA Each time the Remain button is pressed A Forward/Reverse Search dBAD d Slow Playback dD D Skipping Scenes/Songs dA Repeat Playback dBAGD A-B repeat Playback dB Step Function dD Angle Function d Zoom (Screen Enlarge) Function d Audio Language Selection Function d Subtitle Language Selection Function d Moving Directly to a Scene/Song dBAG AG Using the Disc Menu d Using the Title Menu d USING BLUETOOTH What is Bluetooth? To connect the Home Cinema System to a bluetooth device To disconnect the Bluetooth device from the Home Cinema System To disconnect the Home Cinema System from the Bluetooth device PLAYING MEDIA FILES USING THE USB HOST FEATURE Safe PORT Removal Skip Forward/Back Fast playback USB Host Specications USB Devices that can be used with the Home Theatre Compliant File Formats SETTING THE LANGUAGE SETTING THE HDMI VIDEO OUT MODE SETTING THE TV SCREEN TYPE Adjusting the TV Aspect Ratio (Screen Size) SETTING PARENTAL CONTROLS (RATING LEVEL) SETTING THE PASSWORD If you have forgotten the rating level password, do the following SETTING THE WALLPAPEr dG TO SELECT ONE OF THE 3 WALLPAPEr SETTINGS YOU'VE MADE DivX (R) Registration SETTING THE SPEAKER MODE SETTING THE DELAY TIME Setting up the Speaker Delay Time M USING THE TEST TONE SETTING THE AUDIO SETTING THE DRC (DYNAMIC RANGE COMPRESSION) Manually Adjusting the Speaker Volume and Balance with the SOUND EDIT Button. SETTING THE AV SYNC SETTING THE HDMI AUDIO SOUND FIELD (DSP)/EQ FUNCTION DOLBY PrO LOGIC II MODE PrO LOGIC II DOLBY PrO LOGIC II EFFECT P.BASS ASC (Auto Sound Calibration) SETUP To Verify the ASC LISTENING TO RADIO Remote Control Main Unit PRESETTING STATIONS Radio ABOUT RDS BROADCASTING Using the RDS (Radio Data System) to receive FM stations Description on RDS function ` To show the RDS signals Radio PTY (Program Type) indication and PTY-SEARCH function To search for a program using the PTY codes Before you start, remember... Convenient function SLEEP TIMEr FUNCTION ADJUSTING DISPLAY BrIGHTNESS MUTE FUNCTION CD rIPPING Troubleshooting ENG Language code list Code Language Code Language Code Language Code Language ENG Appendix CAUTIONS ON HANDLING AND STORING DISCS Handling discs Disc Storage Handling and Storing Discs SPECIFICATIONS SWA-4100(HT-Z420/TZ422/TZ425 ) ENG Appendix SPECIFICATIONS HT-TZ422 Region Country Customer Care Centre Web Site Asia Pacic CIS Europe Latin America