Interchangeable Lens Digital Camera
ILCE-5100
Troubleshooting
If you have problems

If you have problems

Troubleshooting
Troubleshooting

Battery pack and power

You cannot insert the battery pack into the product.
You cannot turn on the product.
The power turns off suddenly.
The product gets hot.
The remaining battery level indicator shows an incorrect level.
The charge lamp on the product flashes when charging the battery pack.
The battery pack inserted in the camera is not charging.
The battery pack is not charged.

Shooting still images/movies

You cannot record images.
Recording takes a long time.
The image is out of focus.
Zoom does not work.
The flash does not work.
Fuzzy white circular spots appear on images shot using the flash.
The recording date and time are not displayed on the screen.
The date and time are recorded incorrectly.
The aperture value and/or shutter speed flashes.
The image colors are not correct.
Noise appears in the image when you view the screen in a dark place.
The eyes of the subject come out red.
Dots appear and remain on the screen.
You cannot shoot images continuously.
The image is whitish (Flare)./Blurring of light appears on the image (Ghosting).
The corners of the picture are too dark.
The image is blurred.
Help Guide

List of Topics

25