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Sony ILCE5100B, ILCE5100LB The computer does not recognize this product.

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Interchangeable Lens Digital Camera

ILCE-5100

The computer does not recognize this product.

Set [USB Connection] to [Mass Storage].

Use the micro USB cable (supplied) to connect the devices.

Disconnect the USB cable, and connect it again firmly.

Disconnect all equipment other than this product, the keyboard and the mouse from the USB terminals of your

computer.

Connect this product directly to your computer without passing through a USB hub or other device.