Scanning takes too long or freezes the computer
Other software may be running
Change the scanning resolution to a lower value
Close all programs not being used.
1Click Start Programs or All Programs Lexmark 5400 Series.
2Select
3From the Scan area, click See More Scan Settings.
4Click Display Advanced Scan Settings.
5From the Scan tab, select a lower scan resolution.
Poor scanned image quality
Check messages
Clean the scanner glass
Adjust the quality of the scan
Review steps to improve print quality
Are you scanning from a newspaper, magazine, or glossy paper?
Check quality of original document
Check document placement
If an error message is displayed, see “Error messages” on page 110.
If the scanner glass is dirty, gently wipe it with a clean,
1Make sure the printer is connected to a computer, and both the printer and the computer are on.
2Load an original document facedown on the scanner glass.
3From the desktop,
4Click Scan.
The
5From the Select Scan Quality section, select another DPI setting.
6Click Scan Now.
See “Improving print quality” on page 89.
If you are copying or scanning from a newspaper, magazine, or glossy paper, see “Scanning clear images from magazines or newspapers” on page 67.
If the quality of the original document is not satisfactory, try using a clearer version of the document or image.
Make sure the document or photo is loaded facedown on the scanner glass in the upper
Partial document or photo scans
Check document placement
Check paper size
Check Original Size setting
Make sure the document or photo is loaded facedown on the scanner glass in the upper
Make sure the paper size being used matches the size you selected.
Make sure the Original Size setting is Auto Detect or the size of the original document you are scanning.
Cannot scan to an application
Select a different application
1From the Selected Application Does Not Support Multiple Pages dialog, click Cancel.
2From the
3Scan the document.
