Network troubleshooting tips | Lexmark 5400 instruction

Finding a printer/print server located on remote subnets

The printer software CD can automatically find the printers that are located on the same network as the computer. If the printer and print server are located on another network (called a subnet), you must manually enter an IP address during printer software installation.

Network troubleshooting tips

1Make sure the printer is set up correctly. For more information, see the printer setup documentation.

2Make sure all cable connections are secure. For more information, see the printer or print server setup documentation.

3Make sure the correct lights are showing on the print server. For more information, see the print server documentation.

4If the printer software CD cannot find the printer/print server, wait a few minutes, and then try running the CD again. Network traffic speeds vary.

5Make sure the computer you are using to install the printer is connected to the network.

6See the print server documentation for additional troubleshooting.

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Lexmark 5400 manual Finding a printer/print server located on remote subnets, Network troubleshooting tips

Contents

Series All-In-One Important Safety Information Contents Loading paper and original documents Scanning 100 118 Page Finding information about the printer Where to findDescription Where to find Description Series Select Lexmark Solution CenterŒ Help, or Help Œ Help Topics Customer support Click Customer Support Description Where to find US Where to find rest of worldClick Warranty Information Section, click Inkjet & All-In-One Printers Setting up the printer Checking the box contents Choosing a fax connection Installing another language control panelGetting the printer ready to fax Equipment Benefits See this section Using an RJ11 adapter Page Country/region Connecting to a telephone Connecting to an answering machine Page Page Page Use Learning about the printerUnderstanding the parts of the printer Using the control panel buttons and menus Using the control panel Press Press Using the Copy menu Use this Using the Scan menuPress Start Color or Start Black Using the Fax menu Using the Photo Card menu Menu item Action Saving settings Temporary settingsPage Learning about the software Using the printer softwareUsing the Imaging Studio Use this software Click Details Opening the All-In-One Center Using the All-In-One CenterUsing the Scanning & Copying tab Click Using the Saved Images tab From here You can Select Solution Center Using the Solution CenterUsing the Maintain/Troubleshoot link Using Print Properties Opening Print Properties Using the Options menu Using the Save Settings menuUsing the I Want To menu Using the Print Properties tabs Using the Photo Editor Click File Œ Save as Using the Toolbar Using Fast Pics Using the Fax Setup Utility Loading various paper types Loading paper and original documentsLoading paper Load up to Make sure Load up to Iron-on transfers Sheets of banner paper Automatic Document Feeder paper capacity Loading original documents on the scanner glass Printing a Web PrintingPrinting a document Click Print Now Printing photos or images from a WebPrinting collated copies Collated Printing envelopes Printing the last page first reverse page orderPrinting transparencies Printing cards Printing multiple pages on one sheet Inserting a memory card Working with photosRetrieving and managing photos Slot Memory card Inserting a flash drive Transferring photos from a memory card to a flash drive Which device is to be displayed? appears on the display Printing photos using the control panel Press Start Color or Start Black again Printing all photosPrinting photos by date range Printing photos using color effects Printing photos from a digital camera using Dpof Printing photos using the computer Printing photos stored on a memory device using Fast Pics Click Print Photos Click Change Folders Creating and printing a scrapbook or albumAdding text captions to a photo Click Print Album Click Show Folders Click Print Album Copying photos CopyingMaking a copy Scanner glass Collating copies Repeating an image on one Enlarging or reducing an image Scanning Customizing scan settings using the computerPress Scan Mode Scanning a document Scanning documents or images for e-mailing Click Display Advanced Scan SettingsAdvanced Scan Settings tabs Options Click Scan Now Scanning clear images from magazines or newspapers Scanning text for editingScanning images for editing Click Scan & Edit Text OCR Click Preview Now Scanning to a computer over a network Faxing Entering a fax number Sending a fax using the control panelSending a fax Press Phone Book Click Fax a document in the All-in-One Center Sending a fax using the computerSending a broadcast fax at a scheduled time Receiving a fax automatically Receiving a faxSending a fax while listening to a call On Hook Dial Receiving a fax with an answering machine Receiving a fax manually Using Caller IDForwarding faxes Press Start Color or Start Black. or Setting up Speed Dial numbers Printing fax activity reports Using the Phone Book Setting the distinctive ring Customizing dial settingsSetting up a dialing prefix Setting up to fax while behind a PBX Customizing fax settings Customizing settings using the Fax Setup Utility Setting up a fax header Setting up a fax footer Blocking unwanted changes to fax settings Blocking junk faxes Page Direct IP printing Installing network printersNetworking the printer Shared printing Assigning an IP address Tips for installing a network printerConfiguring a network printer manually Finding your MAC address Network troubleshooting tips Finding a printer/print server located on remote subnets Changing print cartridges Installing print cartridgesMaintaining the printer Removing a used print cartridgePage Achieving better print quality Cleaning the print cartridge nozzlesPress Copy Mode Improving print quality Wiping the print cartridge nozzles and contacts Ordering supplies Cleaning the scanner glassPreserving the print cartridges Number Recycling Lexmark products Using genuine Lexmark print cartridgesRefilling a print cartridge Paper Paper size Incorrect language appears on the display TroubleshootingSetup troubleshooting Power button is not lit Software does not install Does not print Print troubleshooting Cannot print from digital camera using PictBridge Poor text and graphic quality Print speed is slow Copy troubleshootingPoor quality at the edges Partial document or photo prints Poor copy quality Copier does not respondScanner unit does not close Press Lighter/Darker Scanner does not respond Scan troubleshootingPartial document or photo copies Scan was not successful Partial document or photo scans Scanning takes too long or freezes the computerPoor scanned image quality Cannot scan to an application Cannot send or receive a fax Fax troubleshootingCannot scan to a computer over a network 102 Can send but not receive faxes 103 Can receive but not send faxes 104 105 Printer receives a blank faxReceived fax has poor print quality 106 Network troubleshootingCaller ID information is not displayed Network name does not appear in the list Jams and misfeeds troubleshootingCannot print to the network printer 107 108 Paper jamsPaper or specialty media misfeeds Banner paper jams Memory card troubleshootingPrinter does not feed paper, envelopes, or specialty media Memory card cannot be inserted 110 Error messagesNothing happens when memory card is inserted Procedure 111 112 Fax Error Fax Mode Unsupported 113 114 115 There is a problem reading the memory card 116 Removing and reinstalling the software Settings are not savedResetting to factory default settings 117 Edition notice 118 Avis de conformité aux normes de l’industrie du Canada 119Industry Canada compliance statement 120 Utilisation de ce produit en Suisse Using this product in Switzerland121 Verwendung dieses Produkts in der Schweiz Uso del prodotto in Svizzera Power consumption122 Index 123 124 125 126 127