Memory card troubleshooting, Banner paper jams, 109 | Lexmark 5400

Printer does not feed paper, envelopes, or specialty media

Check for paper jams

Check media loading

Make sure the printer is set as the default printer and is not on hold or paused

Check for and clear any paper jams. For more information, see “Paper jams” on page 108.

•Verify that the specialty media is loaded correctly. For more information, see “Loading various paper types” on page 43.

•Try loading one page, envelope, or sheet of specialty media at a time.

1Click:

•For Windows XP Pro: Start Settings Printers and Faxes.

•For Windows XP Home: Start Control Panel Printers and Faxes.

•For Windows 2000: Start Settings Printers.

•For Windows 98/Me: Start Settings Printers.

2Double-click the name of your printer.

3Click Printer.

•Make sure no check mark appears next to Pause Printing.

•Make sure a check mark does appear next to Set As Default.

Banner paper jams

Clear banner paper jams

Review banner printing checklist

1Press to turn off the printer.

2Remove the jammed banner paper from the printer.

•Use only the number of sheets needed for the banner.

•Select the following settings to enable the printer to feed paper continuously without jamming:

1With a document open, click File Print.

2Click Properties, Preferences, Options, or Setup.

3Select the Paper Setup tab.

4From the Paper Size area, select Banner.

5Select Letter Banner or A4 Banner as the paper size.

6Select Portrait or Landscape.

7Click OK.

8Click OK or Print.

Memory card troubleshooting

•“Memory card cannot be inserted” on page 109

•“Nothing happens when memory card is inserted” on page 110

Memory card cannot be inserted

Check memory card type

Check memory card placement

Make sure that the type of memory card you are using can be used in the printer. For more information, see “Inserting a memory card” on page 53.

See “Inserting a memory card” on page 53 to determine which slot accommodates your memory card and to see instructions on how to insert it.

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Lexmark 5400 Memory card troubleshooting, Printer does not feed paper, envelopes, or specialty media, Banner paper jams

Contents

Series All-In-One Important Safety Information Contents Loading paper and original documents Scanning 100 118 Page Description Where to find Where to findFinding information about the printer Description Œ Help, or Help Œ Help Topics Select Lexmark Solution CenterSeries Customer support Click Warranty Information Description Where to find US Where to find rest of worldClick Customer Support Section, click Inkjet & All-In-One Printers Checking the box contents Setting up the printer Getting the printer ready to fax Installing another language control panelChoosing a fax connection Equipment Benefits See this section Using an RJ11 adapter Page Country/region Connecting to a telephone Connecting to an answering machine Page Page Page Understanding the parts of the printer Learning about the printerUse Using the control panel Using the control panel buttons and menus Press Press Using the Copy menu Press Start Color or Start Black Using the Scan menuUse this Using the Fax menu Using the Photo Card menu Action Menu item Temporary settings Saving settingsPage Using the Imaging Studio Using the printer softwareLearning about the software Use this software Click Details Using the Scanning & Copying tab Using the All-In-One CenterOpening the All-In-One Center Click From here You can Using the Saved Images tab Using the Maintain/Troubleshoot link Using the Solution CenterSelect Solution Center Opening Print Properties Using Print Properties Using the I Want To menu Using the Save Settings menuUsing the Options menu Using the Print Properties tabs Click File Œ Save as Using the Photo Editor Using the Toolbar Using the Fax Setup Utility Using Fast Pics Loading paper Loading paper and original documentsLoading various paper types Load up to Make sure Load up to Iron-on transfers Sheets of banner paper Automatic Document Feeder paper capacity Loading original documents on the scanner glass Printing a document PrintingPrinting a Web Printing collated copies Printing photos or images from a WebClick Print Now Collated Printing transparencies Printing the last page first reverse page orderPrinting envelopes Printing cards Printing multiple pages on one sheet Retrieving and managing photos Working with photosInserting a memory card Slot Memory card Inserting a flash drive Which device is to be displayed? appears on the display Transferring photos from a memory card to a flash drive Printing photos using the control panel Printing photos by date range Printing all photosPress Start Color or Start Black again Printing photos from a digital camera using Dpof Printing photos using color effects Printing photos stored on a memory device using Fast Pics Printing photos using the computer Adding text captions to a photo Creating and printing a scrapbook or albumClick Print Photos Click Change Folders Click Print Album Click Show Folders Click Print Album Making a copy CopyingCopying photos Scanner glass Repeating an image on one Collating copies Enlarging or reducing an image Press Scan Mode Customizing scan settings using the computerScanning Scanning a document Advanced Scan Settings tabs Options Click Display Advanced Scan SettingsScanning documents or images for e-mailing Click Scan Now Scanning images for editing Scanning text for editingScanning clear images from magazines or newspapers Click Scan & Edit Text OCR Click Preview Now Scanning to a computer over a network Faxing Sending a fax Sending a fax using the control panelEntering a fax number Press Phone Book Sending a broadcast fax at a scheduled time Sending a fax using the computerClick Fax a document in the All-in-One Center Sending a fax while listening to a call On Hook Dial Receiving a faxReceiving a fax automatically Receiving a fax with an answering machine Forwarding faxes Using Caller IDReceiving a fax manually Press Start Color or Start Black. or Printing fax activity reports Setting up Speed Dial numbers Using the Phone Book Setting up a dialing prefix Customizing dial settingsSetting the distinctive ring Setting up to fax while behind a PBX Customizing settings using the Fax Setup Utility Customizing fax settings Setting up a fax header Setting up a fax footer Blocking unwanted changes to fax settings Blocking junk faxes Page Networking the printer Installing network printersDirect IP printing Shared printing Configuring a network printer manually Tips for installing a network printerAssigning an IP address Finding your MAC address Finding a printer/print server located on remote subnets Network troubleshooting tips Maintaining the printer Installing print cartridgesChanging print cartridges Removing a used print cartridgePage Press Copy Mode Cleaning the print cartridge nozzlesAchieving better print quality Improving print quality Wiping the print cartridge nozzles and contacts Preserving the print cartridges Cleaning the scanner glassOrdering supplies Number Refilling a print cartridge Using genuine Lexmark print cartridgesRecycling Lexmark products Paper Paper size Setup troubleshooting TroubleshootingIncorrect language appears on the display Software does not install Power button is not lit Does not print Cannot print from digital camera using PictBridge Print troubleshooting Poor text and graphic quality Poor quality at the edges Copy troubleshootingPrint speed is slow Partial document or photo prints Scanner unit does not close Copier does not respondPoor copy quality Press Lighter/Darker Partial document or photo copies Scan troubleshootingScanner does not respond Scan was not successful Poor scanned image quality Scanning takes too long or freezes the computerPartial document or photo scans Cannot scan to an application Cannot scan to a computer over a network Fax troubleshootingCannot send or receive a fax 102 103 Can send but not receive faxes 104 Can receive but not send faxes Received fax has poor print quality Printer receives a blank fax105 Caller ID information is not displayed Network troubleshooting106 Cannot print to the network printer Jams and misfeeds troubleshootingNetwork name does not appear in the list 107 Paper or specialty media misfeeds Paper jams108 Printer does not feed paper, envelopes, or specialty media Memory card troubleshootingBanner paper jams Memory card cannot be inserted Nothing happens when memory card is inserted Error messages110 111 Procedure 112 113 Fax Error Fax Mode Unsupported 114 115 116 There is a problem reading the memory card Resetting to factory default settings Settings are not savedRemoving and reinstalling the software 117 118 Edition notice Industry Canada compliance statement 119Avis de conformité aux normes de l’industrie du Canada 120 121 Using this product in SwitzerlandUtilisation de ce produit en Suisse Verwendung dieses Produkts in der Schweiz 122 Power consumptionUso del prodotto in Svizzera 123 Index 124 125 126 127