Can send but not receive faxes, 103 | Lexmark 5400 specs

Disable Call Waiting temporarily

Do you have Voice Mail service?

Check country code

Is your printer memory full?

Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting.

Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail and the printer to answer calls:

•See “Setting the distinctive ring” on page 76. Setting selections include single ring, double ring, triple ring, and any ring.

•Consider adding a second telephone line for the printer.

Make sure the country code has been set for the country or region where you are operating the printer:

1From the control panel, press Fax Mode.

2Press .

3Press or repeatedly until Tools appears.

4Press .

5Press or repeatedly until Device Setup appears.

6Press .

7Press or repeatedly until Country Code appears.

8Press .

9Press or repeatedly until the country or region where you are operating the printer appears.

10Press to save the setting.

1Dial the receiving number.

2Scan the original document one page at a time.

Can send but not receive faxes

Load paper		Load paper to print any faxes that have been stored in the printer.

Check the Auto Answer		If the Auto Answer light is on:
button		•	The printer will answer after the preset number of telephone rings.
		•	If you are using a distinctive ring, see “Setting the distinctive ring” on page 76.

Check ink		Check the ink levels, and install a new cartridge if necessary.

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Lexmark 5400 manual Can send but not receive faxes, 103

Contents

Series All-In-One Important Safety Information Contents Loading paper and original documents Scanning 100 118 Page Description Where to findDescription Where to find Finding information about the printer Customer support Select Lexmark Solution CenterŒ Help, or Help Œ Help Topics Series Section, click Inkjet & All-In-One Printers Description Where to find US Where to find rest of worldClick Warranty Information Click Customer Support Checking the box contents Setting up the printer Equipment Benefits See this section Installing another language control panelGetting the printer ready to fax Choosing a fax connection Using an RJ11 adapter Page Country/region Connecting to a telephone Connecting to an answering machine Page Page Page Understanding the parts of the printer Learning about the printerUse Using the control panel Using the control panel buttons and menus Press Press Using the Copy menu Press Start Color or Start Black Using the Scan menuUse this Using the Fax menu Using the Photo Card menu Action Menu item Temporary settings Saving settingsPage Use this software Using the printer softwareUsing the Imaging Studio Learning about the software Click Details Click Using the All-In-One CenterUsing the Scanning & Copying tab Opening the All-In-One Center From here You can Using the Saved Images tab Using the Maintain/Troubleshoot link Using the Solution CenterSelect Solution Center Opening Print Properties Using Print Properties Using the Print Properties tabs Using the Save Settings menuUsing the I Want To menu Using the Options menu Click File Œ Save as Using the Photo Editor Using the Toolbar Using the Fax Setup Utility Using Fast Pics Load up to Make sure Loading paper and original documentsLoading paper Loading various paper types Load up to Iron-on transfers Sheets of banner paper Automatic Document Feeder paper capacity Loading original documents on the scanner glass Printing a document PrintingPrinting a Web Collated Printing photos or images from a WebPrinting collated copies Click Print Now Printing cards Printing the last page first reverse page orderPrinting transparencies Printing envelopes Printing multiple pages on one sheet Slot Memory card Working with photosRetrieving and managing photos Inserting a memory card Inserting a flash drive Which device is to be displayed? appears on the display Transferring photos from a memory card to a flash drive Printing photos using the control panel Printing photos by date range Printing all photosPress Start Color or Start Black again Printing photos from a digital camera using Dpof Printing photos using color effects Printing photos stored on a memory device using Fast Pics Printing photos using the computer Click Print Album Click Show Folders Creating and printing a scrapbook or albumAdding text captions to a photo Click Print Photos Click Change Folders Click Print Album Scanner glass CopyingMaking a copy Copying photos Repeating an image on one Collating copies Enlarging or reducing an image Scanning a document Customizing scan settings using the computerPress Scan Mode Scanning Click Scan Now Click Display Advanced Scan SettingsAdvanced Scan Settings tabs Options Scanning documents or images for e-mailing Click Scan & Edit Text OCR Click Preview Now Scanning text for editingScanning images for editing Scanning clear images from magazines or newspapers Scanning to a computer over a network Faxing Press Phone Book Sending a fax using the control panelSending a fax Entering a fax number Sending a broadcast fax at a scheduled time Sending a fax using the computerClick Fax a document in the All-in-One Center Receiving a fax with an answering machine Receiving a faxSending a fax while listening to a call On Hook Dial Receiving a fax automatically Press Start Color or Start Black. or Using Caller IDForwarding faxes Receiving a fax manually Printing fax activity reports Setting up Speed Dial numbers Using the Phone Book Setting up a dialing prefix Customizing dial settingsSetting the distinctive ring Setting up to fax while behind a PBX Customizing settings using the Fax Setup Utility Customizing fax settings Setting up a fax header Setting up a fax footer Blocking unwanted changes to fax settings Blocking junk faxes Page Shared printing Installing network printersNetworking the printer Direct IP printing Finding your MAC address Tips for installing a network printerConfiguring a network printer manually Assigning an IP address Finding a printer/print server located on remote subnets Network troubleshooting tips Removing a used print cartridge Installing print cartridgesMaintaining the printer Changing print cartridgesPage Improving print quality Cleaning the print cartridge nozzlesPress Copy Mode Achieving better print quality Wiping the print cartridge nozzles and contacts Number Cleaning the scanner glassPreserving the print cartridges Ordering supplies Paper Paper size Using genuine Lexmark print cartridgesRefilling a print cartridge Recycling Lexmark products Setup troubleshooting TroubleshootingIncorrect language appears on the display Software does not install Power button is not lit Does not print Cannot print from digital camera using PictBridge Print troubleshooting Poor text and graphic quality Partial document or photo prints Copy troubleshootingPoor quality at the edges Print speed is slow Press Lighter/Darker Copier does not respondScanner unit does not close Poor copy quality Scan was not successful Scan troubleshootingPartial document or photo copies Scanner does not respond Cannot scan to an application Scanning takes too long or freezes the computerPoor scanned image quality Partial document or photo scans 102 Fax troubleshootingCannot scan to a computer over a network Cannot send or receive a fax 103 Can send but not receive faxes 104 Can receive but not send faxes Received fax has poor print quality Printer receives a blank fax105 Caller ID information is not displayed Network troubleshooting106 107 Jams and misfeeds troubleshootingCannot print to the network printer Network name does not appear in the list Paper or specialty media misfeeds Paper jams108 Memory card cannot be inserted Memory card troubleshootingPrinter does not feed paper, envelopes, or specialty media Banner paper jams Nothing happens when memory card is inserted Error messages110 111 Procedure 112 113 Fax Error Fax Mode Unsupported 114 115 116 There is a problem reading the memory card 117 Settings are not savedResetting to factory default settings Removing and reinstalling the software 118 Edition notice Industry Canada compliance statement 119Avis de conformité aux normes de l’industrie du Canada 120 Verwendung dieses Produkts in der Schweiz Using this product in Switzerland121 Utilisation de ce produit en Suisse 122 Power consumptionUso del prodotto in Svizzera 123 Index 124 125 126 127