Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark 5400 manual Cartridge Error 1102 1203 1204 or 120F, Clear Carrier Jam, Procedure

Models: 5400

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Cartridge Error

•1102

•1203

•1204 or

•120F

(Procedure 1)

Cartridge Error

•1102

•1203

•1204 or

•120F

(Procedure 2)

Clear Carrier Jam

(remove obstructions)

Procedure 1

1Remove the print cartridges, and close the cartridge carrier lids.

2Disconnect the power cord from the electrical outlet.

3Reconnect the power cord to the electrical outlet.

4If the button is not lit, press .

5Reinsert the print cartridges.

6If the error:

•Does not reappear, the problem has been corrected.

•Reappears, one of the cartridges is not working properly. Continue with Procedure 2.

Procedure 2

Follow this procedure to determine which cartridge is not working properly.

1Remove the print cartridges, and close the cartridge carrier lids.

2Disconnect the power cord from the electrical outlet.

3Reconnect the power cord to the electrical outlet.

4If the button is not lit, press .

5Reinsert the black (or photo) print cartridge.

6If the error:

•Reappears, replace the black (or photo) print cartridge with a new one.

•Does not reappear, reinsert the color print cartridge.

7If the error reappears, replace the color print cartridge with a new one.

1Raise the scanner unit.

2Remove any objects blocking the path of the cartridge carrier.

3Make sure the cartridge carrier lids are closed.

4Close the scanner unit.

5Press .

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Lexmark 5400 manual Cartridge Error 1102 1203 1204 or 120F, Clear Carrier Jam, Procedure

Contents

2006 Lexmark International, Inc. All rights reserved 5400 Series All-In-OneUsers Guide JulySAVE THESE INSTRUCTIONS Important Safety InformationLearning about the printer ContentsSetting up the printer Finding information about the printerCopying Loading paper and original documentsPrinting Working with photosCustomizing scan settings using the computer ScanningFaxing Networking the printerTroubleshooting Finding a printer/print server located on remote subnetsMaintaining the printer Index NoticesPage Description Where to find2 Click View Users Guide including Setup Troubleshooting Finding information about the printerWhere to find rest of world Lexmark Solution Center2 Select Lexmark Solution Center Where to find North Americasection, click Inkjet & All-In-One Limited WarrantyWhere to find US Click Warranty InformationUsers Guide or Setup Solutions Setting up the printerChecking the box contents Setup sheetEquipment Installing another language control panelGetting the printer ready to fax Choosing a fax connectionSee this section Using an RJ11 adapterEquipment Benefits1 Remove the plug from the EXT port on the back of the printer of the printer Country/regionConnecting to a telephone Connecting to an answering machine 3 Remove the protective plug from the EXT port of the printer 1 Make sure you have the following A telephoneA computer with a modem Three telephone cords A telephone wall jack 3 Remove the protective plug from the EXT port of the printer Page Learning about the printer Understanding the parts of the printerUse the Use the Using the control panel buttons and menusUsing the control panel LINEPress Press Press Using the Copy menuUsing the Scan menu 10 Press Start Color or Start BlackUse this 10 Press Start Color or Start Black Using the Fax menu11 Press Start Color or Start Black Use thisUsing the Photo Card menu 8 Press Start Color or Start BlackUse this Action Menu itemTemporary settings Saving settingsb Press or repeatedly until Tools appears c Press d Press or repeatedly until Defaults appears e Pressf Press or repeatedly until Set Defaults appears g Press h Press or repeatedly until Never appears i PressUse this software Using the printer softwareUsing the Imaging Studio Learning about the softwarescan a document to a word processor so you can ClickDetails E-mail images or photos which are stored on theNote Click Display Advanced Copy Settings to view all settings Using the All-In-One CenterUsing the Scanning & Copying tab Note Click Display Advanced Scan Settings to view all settingsClick Using the Saved Images tabFrom here You can2 Select All-In-One Center 3 Click Maintain/Troubleshoot Using the Solution CenterUsing the Maintain/Troubleshoot link Select Solution CenterYou can Using Print PropertiesOpening Print Properties From hereUsing the Print Properties tabs Using the Save Settings menuUsing the I Want To menu Using the Options menu1 Click Start Œ Programs or All Programs Œ Lexmark 5400 Series Using the Photo Editor2 Select Photo Editor 3 Click File Œ Open 7 Click File Œ Save asClick Using the ToolbarFrom here You can4 Click Adjust speed dial list and other fax settings Using Fast PicsUsing the Fax Setup Utility 3 Click Manage fax history or All-In-One fax settingsLoad up to Loading paper and original documentsLoading paper Loading various paper typesLoad up to 10 envelopes 25 sheets of labels 50 transparenciesMake sure Load up to Make sure10 iron-on transfers Loading original documents into the Automatic Document Feeder Load up toMake sure Make sure Automatic Document Feeder paper capacityYou adjust the paper guide on the ADF tray to the width of the Load up toLoading original documents on the scanner glass Printing a Web page 3 Click Properties, Preferences, Options, or SetupPrinting Printing a documentCollated Printing photos or images from a Web pagePrinting collated copies 7 Click Print NowPrinting cards Printing the last page first reverse page orderPrinting transparencies Printing envelopes3 Click Properties, Preferences, Options, or Setup Printing multiple pages on one sheetSlot Working with photosRetrieving and managing photos Inserting a memory cardInserting a flash drive Which device is to be displayed? appears on the display Transferring photos from a memory card to a flash drivePrinting photos using the control panel Printing photos stored on a memory device using the proof sheet8 Press Start Color or Start Black 7 Press Start Color or Start Black again Printing all photosPrinting photos by date range 6 Press Start Color or Start Black10 Press Start Color or Start Black again Printing photos using color effectsPrinting photos from a digital camera using DPOF 9 Press Start Color or Start BlackPrinting photos using the computer Using a PictBridge-enabled digital camera to control printing photosPrinting photos stored on a memory device using Fast Pics 5 Click Print Now Printing photos stored on the computer using the Imaging StudioCreating and printing a scrapbook or album page Adding text captions to a photo page15 Click Print Now 3 Click Print Album Page6 Click Change the category of layouts listed above 7 Select Only Scrapbook PagesScanner glass CopyingMaking a copy Copying photosCollated Collating copiesRepeating an image on one page 16 Press Start Color or Start BlackEnlarging or reducing an image 8 Press Start Color or Start Black8 Press Start Color or Start Black Scanning a document Customizing scan settings using the computer3 Press Scan Mode Scanning11 Click Scan Now a Click Display Advanced Scan SettingsAdvanced Scan Settings tabs Options Scanning documents or images for e-mailing4 Click Scan & Edit Text OCR 5 Click Preview Now Scanning text for editingScanning images for editing Scanning clear images from magazines or newspapers11 Click Scan Now 5 Click Display Advanced Scan SettingsScanning to a computer over a network 7 Press Start Color or Start BlackScanner glass FaxingPress Phone Book Sending a fax using the control panelSending a fax Entering a fax number14 Press Start Color or Start Black Sending a fax using the computerSending a broadcast fax at a scheduled time 5 Click Fax a document in the All-in-One CenterReceiving a fax with an answering machine Receiving a faxSending a fax while listening to a call On Hook Dial Receiving a fax automaticallyPress Start Color or Start Black. or Using Caller IDForwarding faxes Receiving a fax manually4 Click Adjust speed dial list and other fax settings Setting up Speed Dial numbersPrinting fax activity reports 3 Click Manage fax history or All-In-One fax settingsUse this Using the Phone BookCustomizing dial settings Setting up a dialing prefixSetting the distinctive ring Setting up to fax while behind a PBX Setting the number of rings before receiving a fax automatically4 Click Adjust speed dial list and other fax settings Customizing fax settingsCustomizing settings using the Fax Setup Utility 3 Click Manage fax history or All-In-One fax settingsSetting up a fax header OptionsChoose whether to scan the entire document before dialing the number Setting up a fax footer Blocking unwanted changes to fax settings Blocking junk faxes b Press to print the list c Press or repeatedly until On appears d Press to save the setting13 If you want to print a list of blocked faxes a Press or repeatedly until Print appearsShared printing Installing network printersNetworking the printer Direct IP printingUsing the point-and-print method Tips for installing a network printerConfiguring a network printer manually Using the peer-to-peer methodFinding a printer/print server located on remote subnets Network troubleshooting tipsRemoving a used print cartridge Installing print cartridgesMaintaining the printer Changing print cartridges4 Close the lids Improving print quality Cleaning the print cartridge nozzles2 Press Copy Mode Achieving better print qualityWiping the print cartridge nozzles and contacts Number Cleaning the scanner glassPreserving the print cartridges Ordering suppliesPaper Using genuine Lexmark print cartridgesRefilling a print cartridge Recycling Lexmark productsTroubleshooting Setup troubleshootingIncorrect language appears on the display Software does not install Power button is not litPage does not print In Windows XP Pro Start Œ Settings Œ Printers and FaxesIn Windows 2000 Start Œ Settings Œ Printers In Windows 98/Me Start Œ Settings Œ PrintersPrint troubleshooting Cannot print from digital camera using PictBridgeImproving print quality Dark print Poor text and graphic qualityBlank pages Skewed linesPoor quality at the edges of the page Copy troubleshooting2 Click Properties, Preferences, Options, or Setup 3 Click Paper Setup3 Press Lighter/Darker Copier does not respondScanner unit does not close Poor copy qualityScan was not successful Scan troubleshootingPartial document or photo copies Scanner does not respondPartial document or photo scans 4 Click Display Advanced Scan SettingsScanning takes too long or freezes the computer Poor scanned image qualityFax troubleshooting Cannot scan to a computer over a networkCannot send or receive a fax Check the Auto Answer Can send but not receive faxesCheck whether Fax Forwarding is selected Can receive but not send faxesPrinter receives a blank fax Received fax has poor print qualityBe sure that printer is detecting a dial tone Caller ID information is not displayed Network troubleshootingJams and misfeeds troubleshooting Cannot print to the network printerNetwork name does not appear in the list Paper jams Paper or specialty media misfeedsIs the jam in the Automatic Document Feeder ADF? For Windows 98/Me Start Œ Settings Œ Printers Memory card troubleshootingFor Windows XP Pro Start Œ Settings Œ Printers and Faxes For Windows 2000 Start Œ Settings Œ PrintersAlignment problem Error messagesNothing happens when memory card is inserted Alignment problemCartridge Error 1102 1203 1204 or 120F Cartridge Error 1102 1203 1204 or 120FProcedure Clear Carrier JamComputer not connected Could not detect a proof sheet Error Failed to ConnectClear Carrier Jam Failed to Connect Fax Error Fax Mode UnsupportedLeft Cartridge Incorrect / Right Cartridge Incorrect Left Cartridge Error / Right Cartridge ErrorNo images have been selected Memory Full Try Setting to Scan After DialLeft Cartridge Missing / Right Cartridge Missing Memory Full Memory FullPhone Line Busy Phone Line ErrorPhone Line Busy Phone Line ErrorPhoto Size Error Photo must fit on page Please remove camera to use your memory card Remote Fax ErrorRemote Fax Error There is a problem reading the memory card2 Select Uninstall Settings are not savedResetting to factory default settings Removing and reinstalling the softwareConventions NoticesEdition notice TrademarksAvis de conformité aux normes de l’industrie du Canada European Community EC directives conformityNoise emission levels Industry Canada compliance statementThis equipment uses the RJ-11C Universal Service Order Code USOC jack Waste from Electrical and Electronic Equipment WEEE directiveSouth Africa telecommunications notice Using this product in SwitzerlandNotice to users of the Canadian telephone network Notice to users of the New Zealand telephone networkProduct power consumption Power consumptionENERGY STAR Uso del prodotto in SvizzeraIndex Page Page