Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark 5400 manual Paper jams, Paper or specialty media misfeeds

Models: 5400

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Paper jams

Is the jam in the paper support?

Is the jam in the Automatic Document Feeder (ADF)?

Is the jam in the printer?

1Press to turn off the printer.

2Firmly grasp the paper, and gently pull it out.

3Press to turn the printer back on.

1Flip open the ADF by grasping the notch in the left side of the ADF and pulling up.

2Firmly grasp the paper, and gently pull it out.

3Close the ADF.

4Press .

To automatically eject the paper:

1Press and hold .

2Remove the paper from the paper exit tray.

To manually remove the paper:

1Press to turn off the printer.

2Firmly grasp the paper, and gently pull it out.

3Press to turn the printer back on.

Paper or specialty media misfeeds

If paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together, try the following solutions.

Check paper condition

Check paper loading

Remove each page as it is printed

Adjust the paper guides

Use only new, unwrinkled paper.

•Load a smaller amount of paper into the printer.

•Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

See “Loading various paper types” on page 43 for information about:

•Maximum loading amounts per paper type

•Specific loading instructions for supported paper and specialty media

Remove each page as it exits, and let it dry completely before stacking.

Adjust the paper guides:

•When using media less than 8.5 inches wide

•To rest against the edges of the paper or media, making sure it does not buckle

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Lexmark 5400 manual Paper jams, Paper or specialty media misfeeds, Is the jam in the Automatic Document Feeder ADF?

Contents

5400 Series All-In-One Users GuideJuly 2006 Lexmark International, Inc. All rights reservedImportant Safety Information SAVE THESE INSTRUCTIONSContents Setting up the printerFinding information about the printer Learning about the printerLoading paper and original documents PrintingWorking with photos CopyingScanning FaxingNetworking the printer Customizing scan settings using the computerTroubleshooting Finding a printer/print server located on remote subnetsMaintaining the printer Notices IndexPage Where to find 2 Click View Users Guide including Setup TroubleshootingFinding information about the printer DescriptionLexmark Solution Center 2 Select Lexmark Solution CenterWhere to find North America Where to find rest of worldLimited Warranty Where to find USClick Warranty Information section, click Inkjet & All-In-OneSetting up the printer Checking the box contentsSetup sheet Users Guide or Setup SolutionsInstalling another language control panel Getting the printer ready to faxChoosing a fax connection EquipmentUsing an RJ11 adapter EquipmentBenefits See this section1 Remove the plug from the EXT port on the back of the printer Country/region of the printerConnecting to a telephone Connecting to an answering machine 3 Remove the protective plug from the EXT port of the printer 1 Make sure you have the following A telephoneA computer with a modem Three telephone cords A telephone wall jack 3 Remove the protective plug from the EXT port of the printer Page Learning about the printer Understanding the parts of the printerUse the Using the control panel buttons and menus Using the control panelLINE Use thePress Press Using the Copy menu PressUsing the Scan menu 10 Press Start Color or Start BlackUse this Using the Fax menu 11 Press Start Color or Start BlackUse this 10 Press Start Color or Start BlackUsing the Photo Card menu 8 Press Start Color or Start BlackUse this Menu item ActionSaving settings Temporary settingsd Press or repeatedly until Defaults appears e Press f Press or repeatedly until Set Defaults appears g Pressh Press or repeatedly until Never appears i Press b Press or repeatedly until Tools appears c PressUsing the printer software Using the Imaging StudioLearning about the software Use this softwareClick DetailsE-mail images or photos which are stored on the scan a document to a word processor so you canUsing the All-In-One Center Using the Scanning & Copying tabNote Click Display Advanced Scan Settings to view all settings Note Click Display Advanced Copy Settings to view all settingsUsing the Saved Images tab From hereYou can ClickUsing the Solution Center Using the Maintain/Troubleshoot linkSelect Solution Center 2 Select All-In-One Center 3 Click Maintain/TroubleshootUsing Print Properties Opening Print PropertiesFrom here You canUsing the Save Settings menu Using the I Want To menuUsing the Options menu Using the Print Properties tabsUsing the Photo Editor 2 Select Photo Editor 3 Click File Œ Open7 Click File Œ Save as 1 Click Start Œ Programs or All Programs Œ Lexmark 5400 SeriesUsing the Toolbar From hereYou can ClickUsing Fast Pics Using the Fax Setup Utility3 Click Manage fax history or All-In-One fax settings 4 Click Adjust speed dial list and other fax settingsLoading paper and original documents Loading paperLoading various paper types Load up toLoad up to 10 envelopes 25 sheets of labels 50 transparenciesMake sure Load up to Make sure10 iron-on transfers Loading original documents into the Automatic Document Feeder Load up toMake sure Automatic Document Feeder paper capacity You adjust the paper guide on the ADF tray to the width of theLoad up to Make sureLoading original documents on the scanner glass 3 Click Properties, Preferences, Options, or Setup PrintingPrinting a document Printing a Web pagePrinting photos or images from a Web page Printing collated copies7 Click Print Now CollatedPrinting the last page first reverse page order Printing transparenciesPrinting envelopes Printing cardsPrinting multiple pages on one sheet 3 Click Properties, Preferences, Options, or SetupWorking with photos Retrieving and managing photosInserting a memory card SlotInserting a flash drive Transferring photos from a memory card to a flash drive Which device is to be displayed? appears on the displayPrinting photos using the control panel Printing photos stored on a memory device using the proof sheet8 Press Start Color or Start Black Printing all photos Printing photos by date range6 Press Start Color or Start Black 7 Press Start Color or Start Black againPrinting photos using color effects Printing photos from a digital camera using DPOF9 Press Start Color or Start Black 10 Press Start Color or Start Black againPrinting photos using the computer Using a PictBridge-enabled digital camera to control printing photosPrinting photos stored on a memory device using Fast Pics Printing photos stored on the computer using the Imaging Studio Creating and printing a scrapbook or album pageAdding text captions to a photo page 5 Click Print Now3 Click Print Album Page 6 Click Change the category of layouts listed above7 Select Only Scrapbook Pages 15 Click Print NowCopying Making a copyCopying photos Scanner glassCollating copies Repeating an image on one page16 Press Start Color or Start Black CollatedEnlarging or reducing an image 8 Press Start Color or Start Black8 Press Start Color or Start Black Customizing scan settings using the computer ScanningScanning a document 3 Press Scan Modea Click Display Advanced Scan Settings Advanced Scan Settings tabs OptionsScanning documents or images for e-mailing 11 Click Scan NowScanning text for editing Scanning images for editingScanning clear images from magazines or newspapers 4 Click Scan & Edit Text OCR 5 Click Preview Now5 Click Display Advanced Scan Settings Scanning to a computer over a network7 Press Start Color or Start Black 11 Click Scan NowFaxing Scanner glassSending a fax using the control panel Sending a faxEntering a fax number Press Phone BookSending a fax using the computer Sending a broadcast fax at a scheduled time5 Click Fax a document in the All-in-One Center 14 Press Start Color or Start BlackReceiving a fax Sending a fax while listening to a call On Hook DialReceiving a fax automatically Receiving a fax with an answering machineUsing Caller ID Forwarding faxesReceiving a fax manually Press Start Color or Start Black. orSetting up Speed Dial numbers Printing fax activity reports3 Click Manage fax history or All-In-One fax settings 4 Click Adjust speed dial list and other fax settingsUsing the Phone Book Use thisCustomizing dial settings Setting up a dialing prefixSetting the distinctive ring Setting the number of rings before receiving a fax automatically Setting up to fax while behind a PBXCustomizing fax settings Customizing settings using the Fax Setup Utility3 Click Manage fax history or All-In-One fax settings 4 Click Adjust speed dial list and other fax settingsSetting up a fax header OptionsChoose whether to scan the entire document before dialing the number Setting up a fax footer Blocking unwanted changes to fax settings Blocking junk faxes c Press or repeatedly until On appears d Press to save the setting 13 If you want to print a list of blocked faxesa Press or repeatedly until Print appears b Press to print the listInstalling network printers Networking the printerDirect IP printing Shared printingTips for installing a network printer Configuring a network printer manuallyUsing the peer-to-peer method Using the point-and-print methodNetwork troubleshooting tips Finding a printer/print server located on remote subnetsInstalling print cartridges Maintaining the printerChanging print cartridges Removing a used print cartridge4 Close the lids Cleaning the print cartridge nozzles Achieving better print qualityImproving print quality Aligning print cartridgesWiping the print cartridge nozzles and contacts Cleaning the scanner glass Preserving the print cartridgesOrdering supplies NumberUsing genuine Lexmark print cartridges Refilling a print cartridgeRecycling Lexmark products PaperTroubleshooting Setup troubleshootingIncorrect language appears on the display Power button is not lit Software does not installIn Windows XP Pro Start Œ Settings Œ Printers and Faxes In Windows 2000 Start Œ Settings Œ PrintersIn Windows 98/Me Start Œ Settings Œ Printers Page does not printPrint troubleshooting Cannot print from digital camera using PictBridgeImproving print quality Poor text and graphic quality Blank pagesSkewed lines Dark printCopy troubleshooting 2 Click Properties, Preferences, Options, or Setup3 Click Paper Setup Poor quality at the edges of the pageCopier does not respond Scanner unit does not closePoor copy quality 3 Press Lighter/DarkerScan troubleshooting Partial document or photo copiesScanner does not respond Scan was not successful4 Click Display Advanced Scan Settings Scanning takes too long or freezes the computerPoor scanned image quality Partial document or photo scansFax troubleshooting Cannot scan to a computer over a networkCannot send or receive a fax Can send but not receive faxes Check the Auto AnswerCan receive but not send faxes Check whether Fax Forwarding is selectedPrinter receives a blank fax Received fax has poor print qualityBe sure that printer is detecting a dial tone Network troubleshooting Caller ID information is not displayedJams and misfeeds troubleshooting Cannot print to the network printerNetwork name does not appear in the list Paper jams Paper or specialty media misfeedsIs the jam in the Automatic Document Feeder ADF? Memory card troubleshooting For Windows XP Pro Start Œ Settings Œ Printers and FaxesFor Windows 2000 Start Œ Settings Œ Printers For Windows 98/Me Start Œ Settings Œ PrintersError messages Nothing happens when memory card is insertedAlignment problem Alignment problemCartridge Error 1102 1203 1204 or 120F ProcedureClear Carrier Jam Cartridge Error 1102 1203 1204 or 120FComputer not connected Could not detect a proof sheet Error Failed to ConnectClear Carrier Jam Fax Error Fax Mode Unsupported Left Cartridge Incorrect / Right Cartridge IncorrectLeft Cartridge Error / Right Cartridge Error Failed to ConnectMemory Full Try Setting to Scan After Dial Left Cartridge Missing / Right Cartridge Missing Memory FullMemory Full No images have been selectedPhone Line Error Phone Line BusyPhone Line Error Phone Line BusyPlease remove camera to use your memory card Remote Fax Error Remote Fax ErrorThere is a problem reading the memory card Photo Size Error Photo must fit on pageSettings are not saved Resetting to factory default settingsRemoving and reinstalling the software 2 Select UninstallNotices Edition noticeTrademarks ConventionsEuropean Community EC directives conformity Noise emission levelsIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaWaste from Electrical and Electronic Equipment WEEE directive This equipment uses the RJ-11C Universal Service Order Code USOC jackUsing this product in Switzerland Notice to users of the Canadian telephone networkNotice to users of the New Zealand telephone network South Africa telecommunications noticePower consumption ENERGY STARUso del prodotto in Svizzera Product power consumptionIndex Page Page