Check print cartridges

If the document still does not have the print quality you want, follow these steps:

1Align the print cartridges. For more information, see “Aligning print cartridges” on page 89.

If print quality has not improved, continue to step 2.

2Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 89.

If print quality has not improved, continue to step 3.

3Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on page 87 and “Installing print cartridges” on page 87.

If print quality has not improved, continue to step 4.

4Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts” on page 90.

If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering supplies” on page 91.

Poor text and graphic quality

Blank pages

Skewed lines

Dark print

Smudges

Faded print

Streaks

Incorrect colors

White lines in print

Light and dark bands in print

Check ink

Review steps to improve print quality

Remove sheets as they are printed

Use a different brand of paper

Check paper condition

Software may not be installed correctly

Check the ink levels, and install new print cartridges if necessary.

See “Improving print quality” on page 89.

To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it to dry:

Documents with graphics or images

Photo paper

Heavyweight matte or glossy paper

Transparencies

Labels

Envelopes

Iron-on transfers

Note: Transparencies may take up to 15 minutes to dry.

Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper.

Use only new, unwrinkled paper.

For more information, see “Software may not be installed correctly” on page 95.

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Image 97
Lexmark 5400 manual Poor text and graphic quality