Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark 5400 manual Printer receives a blank fax, Received fax has poor print quality

Models: 5400

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Be sure that printer is detecting a dial tone

•See “Sending a fax while listening to a call (On Hook Dial)” on page 72.

•Check the Dial Method setting.

1Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone.

2From the control panel, press Fax Mode.

3Press .

4Press or repeatedly until Fax Setup appears.

5Press .

6Press or repeatedly until Dialing and Sending appears.

7Press .

8Press or repeatedly until Dial Method appears.

9Press .

10Press or repeatedly until Dial Behind PBX appears.

11Press to save this setting.

Printer receives a blank fax

Check original

Check ink

Cartridges may have tape on them

Ask the sender to verify the original document was loaded correctly.

Check the ink levels, and install a new print cartridge if necessary.

1Remove the print cartridges.

2Make sure the sticker and tape have been removed.

1

2

3Reinsert the print cartridges.

Received fax has poor print quality

Review checklist for sender

Check ink

•Check that the quality of the original document is satisfactory.

•Resend the fax. There may have been a problem with the quality of the telephone line connection.

•Increase the fax scan resolution.

Check the ink levels and install a new print cartridge if necessary.

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Lexmark 5400 manual Printer receives a blank fax, Received fax has poor print quality

Contents

Users Guide 5400 Series All-In-OneJuly 2006 Lexmark International, Inc. All rights reservedSAVE THESE INSTRUCTIONS Important Safety InformationSetting up the printer ContentsFinding information about the printer Learning about the printerPrinting Loading paper and original documentsWorking with photos CopyingFaxing ScanningNetworking the printer Customizing scan settings using the computerTroubleshooting Finding a printer/print server located on remote subnetsMaintaining the printer Index NoticesPage 2 Click View Users Guide including Setup Troubleshooting Where to findFinding information about the printer Description2 Select Lexmark Solution Center Lexmark Solution CenterWhere to find North America Where to find rest of worldWhere to find US Limited WarrantyClick Warranty Information section, click Inkjet & All-In-OneChecking the box contents Setting up the printerSetup sheet Users Guide or Setup SolutionsGetting the printer ready to fax Installing another language control panelChoosing a fax connection EquipmentEquipment Using an RJ11 adapterBenefits See this section1 Remove the plug from the EXT port on the back of the printer of the printer Country/regionConnecting to a telephone Connecting to an answering machine 3 Remove the protective plug from the EXT port of the printer 1 Make sure you have the following A telephoneA computer with a modem Three telephone cords A telephone wall jack 3 Remove the protective plug from the EXT port of the printer Page Learning about the printer Understanding the parts of the printerUse the Using the control panel Using the control panel buttons and menusLINE Use thePress Press Press Using the Copy menuUsing the Scan menu 10 Press Start Color or Start BlackUse this 11 Press Start Color or Start Black Using the Fax menuUse this 10 Press Start Color or Start BlackUsing the Photo Card menu 8 Press Start Color or Start BlackUse this Action Menu itemTemporary settings Saving settingsf Press or repeatedly until Set Defaults appears g Press d Press or repeatedly until Defaults appears e Pressh Press or repeatedly until Never appears i Press b Press or repeatedly until Tools appears c PressUsing the Imaging Studio Using the printer softwareLearning about the software Use this softwareDetails ClickE-mail images or photos which are stored on the scan a document to a word processor so you canUsing the Scanning & Copying tab Using the All-In-One CenterNote Click Display Advanced Scan Settings to view all settings Note Click Display Advanced Copy Settings to view all settingsFrom here Using the Saved Images tabYou can ClickUsing the Maintain/Troubleshoot link Using the Solution CenterSelect Solution Center 2 Select All-In-One Center 3 Click Maintain/TroubleshootOpening Print Properties Using Print PropertiesFrom here You canUsing the I Want To menu Using the Save Settings menuUsing the Options menu Using the Print Properties tabs2 Select Photo Editor 3 Click File Œ Open Using the Photo Editor7 Click File Œ Save as 1 Click Start Œ Programs or All Programs Œ Lexmark 5400 SeriesFrom here Using the ToolbarYou can ClickUsing the Fax Setup Utility Using Fast Pics3 Click Manage fax history or All-In-One fax settings 4 Click Adjust speed dial list and other fax settingsLoading paper Loading paper and original documentsLoading various paper types Load up toLoad up to 10 envelopes 25 sheets of labels 50 transparenciesMake sure Load up to Make sure10 iron-on transfers Loading original documents into the Automatic Document Feeder Load up toMake sure You adjust the paper guide on the ADF tray to the width of the Automatic Document Feeder paper capacityLoad up to Make sureLoading original documents on the scanner glass Printing 3 Click Properties, Preferences, Options, or SetupPrinting a document Printing a Web pagePrinting collated copies Printing photos or images from a Web page7 Click Print Now CollatedPrinting transparencies Printing the last page first reverse page orderPrinting envelopes Printing cards3 Click Properties, Preferences, Options, or Setup Printing multiple pages on one sheetRetrieving and managing photos Working with photosInserting a memory card SlotInserting a flash drive Which device is to be displayed? appears on the display Transferring photos from a memory card to a flash drivePrinting photos using the control panel Printing photos stored on a memory device using the proof sheet8 Press Start Color or Start Black Printing photos by date range Printing all photos6 Press Start Color or Start Black 7 Press Start Color or Start Black againPrinting photos from a digital camera using DPOF Printing photos using color effects9 Press Start Color or Start Black 10 Press Start Color or Start Black againPrinting photos using the computer Using a PictBridge-enabled digital camera to control printing photosPrinting photos stored on a memory device using Fast Pics Creating and printing a scrapbook or album page Printing photos stored on the computer using the Imaging StudioAdding text captions to a photo page 5 Click Print Now6 Click Change the category of layouts listed above 3 Click Print Album Page7 Select Only Scrapbook Pages 15 Click Print NowMaking a copy CopyingCopying photos Scanner glassRepeating an image on one page Collating copies16 Press Start Color or Start Black CollatedEnlarging or reducing an image 8 Press Start Color or Start Black8 Press Start Color or Start Black Scanning Customizing scan settings using the computerScanning a document 3 Press Scan ModeAdvanced Scan Settings tabs Options a Click Display Advanced Scan SettingsScanning documents or images for e-mailing 11 Click Scan NowScanning images for editing Scanning text for editingScanning clear images from magazines or newspapers 4 Click Scan & Edit Text OCR 5 Click Preview NowScanning to a computer over a network 5 Click Display Advanced Scan Settings7 Press Start Color or Start Black 11 Click Scan NowScanner glass FaxingSending a fax Sending a fax using the control panelEntering a fax number Press Phone BookSending a broadcast fax at a scheduled time Sending a fax using the computer5 Click Fax a document in the All-in-One Center 14 Press Start Color or Start BlackSending a fax while listening to a call On Hook Dial Receiving a faxReceiving a fax automatically Receiving a fax with an answering machineForwarding faxes Using Caller IDReceiving a fax manually Press Start Color or Start Black. orPrinting fax activity reports Setting up Speed Dial numbers3 Click Manage fax history or All-In-One fax settings 4 Click Adjust speed dial list and other fax settingsUse this Using the Phone BookCustomizing dial settings Setting up a dialing prefixSetting the distinctive ring Setting up to fax while behind a PBX Setting the number of rings before receiving a fax automaticallyCustomizing settings using the Fax Setup Utility Customizing fax settings3 Click Manage fax history or All-In-One fax settings 4 Click Adjust speed dial list and other fax settingsSetting up a fax header OptionsChoose whether to scan the entire document before dialing the number Setting up a fax footer Blocking unwanted changes to fax settings Blocking junk faxes 13 If you want to print a list of blocked faxes c Press or repeatedly until On appears d Press to save the settinga Press or repeatedly until Print appears b Press to print the listNetworking the printer Installing network printersDirect IP printing Shared printingConfiguring a network printer manually Tips for installing a network printerUsing the peer-to-peer method Using the point-and-print methodFinding a printer/print server located on remote subnets Network troubleshooting tipsMaintaining the printer Installing print cartridgesChanging print cartridges Removing a used print cartridge4 Close the lids Achieving better print quality Cleaning the print cartridge nozzlesImproving print quality Aligning print cartridgesWiping the print cartridge nozzles and contacts Preserving the print cartridges Cleaning the scanner glassOrdering supplies NumberRefilling a print cartridge Using genuine Lexmark print cartridgesRecycling Lexmark products PaperTroubleshooting Setup troubleshootingIncorrect language appears on the display Software does not install Power button is not litIn Windows 2000 Start Œ Settings Œ Printers In Windows XP Pro Start Œ Settings Œ Printers and FaxesIn Windows 98/Me Start Œ Settings Œ Printers Page does not printPrint troubleshooting Cannot print from digital camera using PictBridgeImproving print quality Blank pages Poor text and graphic qualitySkewed lines Dark print2 Click Properties, Preferences, Options, or Setup Copy troubleshooting3 Click Paper Setup Poor quality at the edges of the pageScanner unit does not close Copier does not respondPoor copy quality 3 Press Lighter/DarkerPartial document or photo copies Scan troubleshootingScanner does not respond Scan was not successfulScanning takes too long or freezes the computer 4 Click Display Advanced Scan SettingsPoor scanned image quality Partial document or photo scansFax troubleshooting Cannot scan to a computer over a networkCannot send or receive a fax Check the Auto Answer Can send but not receive faxesCheck whether Fax Forwarding is selected Can receive but not send faxesPrinter receives a blank fax Received fax has poor print qualityBe sure that printer is detecting a dial tone Caller ID information is not displayed Network troubleshootingJams and misfeeds troubleshooting Cannot print to the network printerNetwork name does not appear in the list Paper jams Paper or specialty media misfeedsIs the jam in the Automatic Document Feeder ADF? For Windows XP Pro Start Œ Settings Œ Printers and Faxes Memory card troubleshootingFor Windows 2000 Start Œ Settings Œ Printers For Windows 98/Me Start Œ Settings Œ PrintersNothing happens when memory card is inserted Error messagesAlignment problem Alignment problemProcedure Cartridge Error 1102 1203 1204 or 120FClear Carrier Jam Cartridge Error 1102 1203 1204 or 120FComputer not connected Could not detect a proof sheet Error Failed to ConnectClear Carrier Jam Left Cartridge Incorrect / Right Cartridge Incorrect Fax Error Fax Mode UnsupportedLeft Cartridge Error / Right Cartridge Error Failed to ConnectLeft Cartridge Missing / Right Cartridge Missing Memory Full Memory Full Try Setting to Scan After DialMemory Full No images have been selectedPhone Line Busy Phone Line ErrorPhone Line Error Phone Line BusyRemote Fax Error Please remove camera to use your memory card Remote Fax ErrorThere is a problem reading the memory card Photo Size Error Photo must fit on pageResetting to factory default settings Settings are not savedRemoving and reinstalling the software 2 Select UninstallEdition notice NoticesTrademarks ConventionsNoise emission levels European Community EC directives conformityIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaThis equipment uses the RJ-11C Universal Service Order Code USOC jack Waste from Electrical and Electronic Equipment WEEE directiveNotice to users of the Canadian telephone network Using this product in SwitzerlandNotice to users of the New Zealand telephone network South Africa telecommunications noticeENERGY STAR Power consumptionUso del prodotto in Svizzera Product power consumptionIndex Page Page