Print troubleshooting | Lexmark 5400 instruction

Software may not be installed correctly

1Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 117.

2If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.

aIn all countries or regions except the United States, select your country or region.

bClick the links for drivers or downloads.

cSelect your printer family.

dSelect your printer model.

eSelect your operating system.

fSelect the file you want to download, and then follow the directions on the computer screen.

Cannot print from digital camera using PictBridge

Enable PictBridge printing from camera

Make sure the camera is PictBridge-enabled

Check USB cable

Remove memory cards

Check messages

Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital camera documentation.

1Disconnect the camera.

2Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to determine whether it is PictBridge-enabled.

Use only the USB cable that came with the camera.

Remove any memory cards from the printer.

If an error message appears on the display, see “Error messages” on page 110.

Print troubleshooting

•“Improving print quality” on page 96

•“Poor text and graphic quality” on page 97

•“Poor quality at the edges of the page” on page 98

•“Print speed is slow” on page 98

•“Partial document or photo prints” on page 98

Improving print quality

Check paper

Select a higher print quality

•Use the appropriate paper for the document. If you are printing photos or other high quality images, for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper.

•Use a paper that is a heavier weight or bright white.

1Depending on your print job, press Copy Mode, Scan Mode, Fax Mode, or Photo Card.

2Press or repeatedly until Quality appears.

3Press .

4Press or repeatedly until the quality you want appears.

5Press .

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Image 96

Lexmark 5400 manual Print troubleshooting, Cannot print from digital camera using PictBridge

Contents

Series All-In-One Important Safety Information Contents Loading paper and original documents Scanning 100 118 Page Where to find Description Where to findFinding information about the printer Description Select Lexmark Solution Center Œ Help, or Help Œ Help TopicsSeries Customer support Description Where to find US Where to find rest of world Click Warranty InformationClick Customer Support Section, click Inkjet & All-In-One Printers Setting up the printer Checking the box contents Installing another language control panel Getting the printer ready to faxChoosing a fax connection Equipment Benefits See this section Using an RJ11 adapter Page Country/region Connecting to a telephone Connecting to an answering machine Page Page Page Learning about the printer Understanding the parts of the printerUse Using the control panel buttons and menus Using the control panel Press Press Using the Copy menu Using the Scan menu Press Start Color or Start BlackUse this Using the Fax menu Using the Photo Card menu Menu item Action Saving settings Temporary settingsPage Using the printer software Using the Imaging StudioLearning about the software Use this software Click Details Using the All-In-One Center Using the Scanning & Copying tabOpening the All-In-One Center Click Using the Saved Images tab From here You can Using the Solution Center Using the Maintain/Troubleshoot linkSelect Solution Center Using Print Properties Opening Print Properties Using the Save Settings menu Using the I Want To menuUsing the Options menu Using the Print Properties tabs Using the Photo Editor Click File Œ Save as Using the Toolbar Using Fast Pics Using the Fax Setup Utility Loading paper and original documents Loading paperLoading various paper types Load up to Make sure Load up to Iron-on transfers Sheets of banner paper Automatic Document Feeder paper capacity Loading original documents on the scanner glass Printing Printing a documentPrinting a Web Printing photos or images from a Web Printing collated copiesClick Print Now Collated Printing the last page first reverse page order Printing transparenciesPrinting envelopes Printing cards Printing multiple pages on one sheet Working with photos Retrieving and managing photosInserting a memory card Slot Memory card Inserting a flash drive Transferring photos from a memory card to a flash drive Which device is to be displayed? appears on the display Printing photos using the control panel Printing all photos Printing photos by date rangePress Start Color or Start Black again Printing photos using color effects Printing photos from a digital camera using Dpof Printing photos using the computer Printing photos stored on a memory device using Fast Pics Creating and printing a scrapbook or album Adding text captions to a photoClick Print Photos Click Change Folders Click Print Album Click Show Folders Click Print Album Copying Making a copyCopying photos Scanner glass Collating copies Repeating an image on one Enlarging or reducing an image Customizing scan settings using the computer Press Scan ModeScanning Scanning a document Click Display Advanced Scan Settings Advanced Scan Settings tabs OptionsScanning documents or images for e-mailing Click Scan Now Scanning text for editing Scanning images for editingScanning clear images from magazines or newspapers Click Scan & Edit Text OCR Click Preview Now Scanning to a computer over a network Faxing Sending a fax using the control panel Sending a faxEntering a fax number Press Phone Book Sending a fax using the computer Sending a broadcast fax at a scheduled timeClick Fax a document in the All-in-One Center Receiving a fax Sending a fax while listening to a call On Hook DialReceiving a fax automatically Receiving a fax with an answering machine Using Caller ID Forwarding faxesReceiving a fax manually Press Start Color or Start Black. or Setting up Speed Dial numbers Printing fax activity reports Using the Phone Book Customizing dial settings Setting up a dialing prefixSetting the distinctive ring Setting up to fax while behind a PBX Customizing fax settings Customizing settings using the Fax Setup Utility Setting up a fax header Setting up a fax footer Blocking unwanted changes to fax settings Blocking junk faxes Page Installing network printers Networking the printerDirect IP printing Shared printing Tips for installing a network printer Configuring a network printer manuallyAssigning an IP address Finding your MAC address Network troubleshooting tips Finding a printer/print server located on remote subnets Installing print cartridges Maintaining the printerChanging print cartridges Removing a used print cartridgePage Cleaning the print cartridge nozzles Press Copy ModeAchieving better print quality Improving print quality Wiping the print cartridge nozzles and contacts Cleaning the scanner glass Preserving the print cartridgesOrdering supplies Number Using genuine Lexmark print cartridges Refilling a print cartridgeRecycling Lexmark products Paper Paper size Troubleshooting Setup troubleshootingIncorrect language appears on the display Power button is not lit Software does not install Does not print Print troubleshooting Cannot print from digital camera using PictBridge Poor text and graphic quality Copy troubleshooting Poor quality at the edgesPrint speed is slow Partial document or photo prints Copier does not respond Scanner unit does not closePoor copy quality Press Lighter/Darker Scan troubleshooting Partial document or photo copiesScanner does not respond Scan was not successful Scanning takes too long or freezes the computer Poor scanned image qualityPartial document or photo scans Cannot scan to an application Fax troubleshooting Cannot scan to a computer over a networkCannot send or receive a fax 102 Can send but not receive faxes 103 Can receive but not send faxes 104 Printer receives a blank fax Received fax has poor print quality105 Network troubleshooting Caller ID information is not displayed106 Jams and misfeeds troubleshooting Cannot print to the network printerNetwork name does not appear in the list 107 Paper jams Paper or specialty media misfeeds108 Memory card troubleshooting Printer does not feed paper, envelopes, or specialty mediaBanner paper jams Memory card cannot be inserted Error messages Nothing happens when memory card is inserted110 Procedure 111 112 Fax Error Fax Mode Unsupported 113 114 115 There is a problem reading the memory card 116 Settings are not saved Resetting to factory default settingsRemoving and reinstalling the software 117 Edition notice 118 119 Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada 120 Using this product in Switzerland 121Utilisation de ce produit en Suisse Verwendung dieses Produkts in der Schweiz Power consumption 122Uso del prodotto in Svizzera Index 123 124 125 126 127