Troubleshooting, Setup troubleshooting | Lexmark 5400 specs

Troubleshooting

•“Setup troubleshooting” on page 93

•“Print troubleshooting” on page 96

•“Copy troubleshooting” on page 98

•“Scan troubleshooting” on page 100

•“Fax troubleshooting” on page 102

•“Network troubleshooting” on page 106

•“Jams and misfeeds troubleshooting” on page 107

•“Memory card troubleshooting” on page 109

•“Error messages” on page 110

•“Removing and reinstalling the software” on page 117

Setup troubleshooting

•“Incorrect language appears on the display” on page 93

•“Power button is not lit” on page 94

•“Software does not install” on page 94

•“Page does not print” on page 95

•“Cannot print from digital camera using PictBridge” on page 96

Incorrect language appears on the display

Correcting a language selection during initial setup

Selecting a different language after initial setup

After you select a language, Language appears again on the display. To change the selection:

1Press or repeatedly until the language you want appears on the display.

2Press to save.

1From the control panel, press Copy Mode.

2Press .

3Press or repeatedly until Tools appears.

4Press .

5Press or repeatedly until Device Setup appears.

6Press .

7Press or repeatedly until Language appears.

8Press .

9Press or repeatedly until the language you want appears on the display.

10Press to save.

Note: If you cannot understand the language on the display, see “Resetting to factory default settings” on page 117.

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Lexmark 5400 manual Troubleshooting, Setup troubleshooting, Incorrect language appears on the display

Contents

Series All-In-One Important Safety Information Contents Loading paper and original documents Scanning 100 118 Page Description Where to find Where to findFinding information about the printer Description Œ Help, or Help Œ Help Topics Select Lexmark Solution CenterSeries Customer support Click Warranty Information Description Where to find US Where to find rest of worldClick Customer Support Section, click Inkjet & All-In-One Printers Checking the box contents Setting up the printer Getting the printer ready to fax Installing another language control panelChoosing a fax connection Equipment Benefits See this section Using an RJ11 adapter Page Country/region Connecting to a telephone Connecting to an answering machine Page Page Page Learning about the printer Understanding the parts of the printerUse Using the control panel Using the control panel buttons and menus Press Press Using the Copy menu Using the Scan menu Press Start Color or Start BlackUse this Using the Fax menu Using the Photo Card menu Action Menu item Temporary settings Saving settingsPage Using the Imaging Studio Using the printer softwareLearning about the software Use this software Click Details Using the Scanning & Copying tab Using the All-In-One CenterOpening the All-In-One Center Click From here You can Using the Saved Images tab Using the Solution Center Using the Maintain/Troubleshoot linkSelect Solution Center Opening Print Properties Using Print Properties Using the I Want To menu Using the Save Settings menuUsing the Options menu Using the Print Properties tabs Click File Œ Save as Using the Photo Editor Using the Toolbar Using the Fax Setup Utility Using Fast Pics Loading paper Loading paper and original documentsLoading various paper types Load up to Make sure Load up to Iron-on transfers Sheets of banner paper Automatic Document Feeder paper capacity Loading original documents on the scanner glass Printing Printing a documentPrinting a Web Printing collated copies Printing photos or images from a WebClick Print Now Collated Printing transparencies Printing the last page first reverse page orderPrinting envelopes Printing cards Printing multiple pages on one sheet Retrieving and managing photos Working with photosInserting a memory card Slot Memory card Inserting a flash drive Which device is to be displayed? appears on the display Transferring photos from a memory card to a flash drive Printing photos using the control panel Printing all photos Printing photos by date rangePress Start Color or Start Black again Printing photos from a digital camera using Dpof Printing photos using color effects Printing photos stored on a memory device using Fast Pics Printing photos using the computer Adding text captions to a photo Creating and printing a scrapbook or albumClick Print Photos Click Change Folders Click Print Album Click Show Folders Click Print Album Making a copy CopyingCopying photos Scanner glass Repeating an image on one Collating copies Enlarging or reducing an image Press Scan Mode Customizing scan settings using the computerScanning Scanning a document Advanced Scan Settings tabs Options Click Display Advanced Scan SettingsScanning documents or images for e-mailing Click Scan Now Scanning images for editing Scanning text for editingScanning clear images from magazines or newspapers Click Scan & Edit Text OCR Click Preview Now Scanning to a computer over a network Faxing Sending a fax Sending a fax using the control panelEntering a fax number Press Phone Book Sending a fax using the computer Sending a broadcast fax at a scheduled timeClick Fax a document in the All-in-One Center Sending a fax while listening to a call On Hook Dial Receiving a faxReceiving a fax automatically Receiving a fax with an answering machine Forwarding faxes Using Caller IDReceiving a fax manually Press Start Color or Start Black. or Printing fax activity reports Setting up Speed Dial numbers Using the Phone Book Customizing dial settings Setting up a dialing prefixSetting the distinctive ring Setting up to fax while behind a PBX Customizing settings using the Fax Setup Utility Customizing fax settings Setting up a fax header Setting up a fax footer Blocking unwanted changes to fax settings Blocking junk faxes Page Networking the printer Installing network printersDirect IP printing Shared printing Configuring a network printer manually Tips for installing a network printerAssigning an IP address Finding your MAC address Finding a printer/print server located on remote subnets Network troubleshooting tips Maintaining the printer Installing print cartridgesChanging print cartridges Removing a used print cartridgePage Press Copy Mode Cleaning the print cartridge nozzlesAchieving better print quality Improving print quality Wiping the print cartridge nozzles and contacts Preserving the print cartridges Cleaning the scanner glassOrdering supplies Number Refilling a print cartridge Using genuine Lexmark print cartridgesRecycling Lexmark products Paper Paper size Troubleshooting Setup troubleshootingIncorrect language appears on the display Software does not install Power button is not lit Does not print Cannot print from digital camera using PictBridge Print troubleshooting Poor text and graphic quality Poor quality at the edges Copy troubleshootingPrint speed is slow Partial document or photo prints Scanner unit does not close Copier does not respondPoor copy quality Press Lighter/Darker Partial document or photo copies Scan troubleshootingScanner does not respond Scan was not successful Poor scanned image quality Scanning takes too long or freezes the computerPartial document or photo scans Cannot scan to an application Cannot scan to a computer over a network Fax troubleshootingCannot send or receive a fax 102 103 Can send but not receive faxes 104 Can receive but not send faxes Printer receives a blank fax Received fax has poor print quality105 Network troubleshooting Caller ID information is not displayed106 Cannot print to the network printer Jams and misfeeds troubleshootingNetwork name does not appear in the list 107 Paper jams Paper or specialty media misfeeds108 Printer does not feed paper, envelopes, or specialty media Memory card troubleshootingBanner paper jams Memory card cannot be inserted Error messages Nothing happens when memory card is inserted110 111 Procedure 112 113 Fax Error Fax Mode Unsupported 114 115 116 There is a problem reading the memory card Resetting to factory default settings Settings are not savedRemoving and reinstalling the software 117 118 Edition notice 119 Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada 120 121 Using this product in SwitzerlandUtilisation de ce produit en Suisse Verwendung dieses Produkts in der Schweiz Power consumption 122Uso del prodotto in Svizzera 123 Index 124 125 126 127