Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark 5400 Copy troubleshooting, Poor quality at the edges of the page, Print speed is slow

Models: 5400

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Poor quality at the edges of the page

Check minimum print settings

Select the Borderless print feature

Be sure paper size matches the printer setting

Unless you are using the borderless feature, use these minimum print margin settings:

•Left and right margins:

–6.35 mm (0.25 in.) for letter size paper

–3.37 mm (0.133 in.) for all paper sizes except letter

•Top margin: 1.7 mm (0.067 in.)

•Bottom margin: 12.7 mm (0.5 in.)

1From the software application, click File Print.

2Click Properties, Preferences, Options, or Setup.

3Click Print Layout.

4Click Borderless.

1From the software application, click File Print.

2Click Properties, Preferences, Options, or Setup.

3Click Paper Setup.

4Check the paper size.

Print speed is slow

Maximize computer processing speed

Add memory

Select a lower print quality

Software may not be installed correctly

Close all applications not in use.

Try minimizing the number and size of graphics and images in the document.

Remove as many unused fonts as possible from your system.

Consider purchasing more RAM.

1From the software application, click File Print.

2Click Properties, Preferences, Options, or Setup.

3Click Quality/Copies.

4From the Quality/Speed area, select a lower print quality.

For more information, see “Software may not be installed correctly” on page 95.

Partial document or photo prints

Check document placement

Check paper size

Make sure the document or photo is loaded facedown on the scanner glass in the upper left-hand corner.

Make sure the paper size being used matches the size you selected.

Photo smudges

Photo smudges

To prevent smudging, avoid touching the surface of a printed photo. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.

Copy troubleshooting

•“Copier does not respond” on page 99

•“Scanner unit does not close” on page 99

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Lexmark 5400 manual Copy troubleshooting, Poor quality at the edges of the page, Print speed is slow, Photo smudges

Contents

July 5400 Series All-In-OneUsers Guide 2006 Lexmark International, Inc. All rights reservedImportant Safety Information SAVE THESE INSTRUCTIONSFinding information about the printer ContentsSetting up the printer Learning about the printerWorking with photos Loading paper and original documentsPrinting CopyingNetworking the printer ScanningFaxing Customizing scan settings using the computerMaintaining the printer TroubleshootingFinding a printer/print server located on remote subnets Notices IndexPage Finding information about the printer Where to find2 Click View Users Guide including Setup Troubleshooting DescriptionWhere to find North America Lexmark Solution Center2 Select Lexmark Solution Center Where to find rest of worldClick Warranty Information Limited WarrantyWhere to find US section, click Inkjet & All-In-OneSetup sheet Setting up the printerChecking the box contents Users Guide or Setup SolutionsChoosing a fax connection Installing another language control panelGetting the printer ready to fax EquipmentBenefits Using an RJ11 adapterEquipment See this section1 Remove the plug from the EXT port on the back of the printer Country/region of the printerConnecting to a telephone Connecting to an answering machine A computer with a modem Three telephone cords A telephone wall jack 3 Remove the protective plug from the EXT port of the printer1 Make sure you have the following A telephone 3 Remove the protective plug from the EXT port of the printer Page Use the Learning about the printerUnderstanding the parts of the printer LINE Using the control panel buttons and menusUsing the control panel Use thePress Press Using the Copy menu PressUse this Using the Scan menu10 Press Start Color or Start Black Use this Using the Fax menu11 Press Start Color or Start Black 10 Press Start Color or Start BlackUse this Using the Photo Card menu8 Press Start Color or Start Black Menu item ActionSaving settings Temporary settingsh Press or repeatedly until Never appears i Press d Press or repeatedly until Defaults appears e Pressf Press or repeatedly until Set Defaults appears g Press b Press or repeatedly until Tools appears c PressLearning about the software Using the printer softwareUsing the Imaging Studio Use this softwareE-mail images or photos which are stored on the ClickDetails scan a document to a word processor so you canNote Click Display Advanced Scan Settings to view all settings Using the All-In-One CenterUsing the Scanning & Copying tab Note Click Display Advanced Copy Settings to view all settingsYou can Using the Saved Images tabFrom here ClickSelect Solution Center Using the Solution CenterUsing the Maintain/Troubleshoot link 2 Select All-In-One Center 3 Click Maintain/TroubleshootFrom here Using Print PropertiesOpening Print Properties You canUsing the Options menu Using the Save Settings menuUsing the I Want To menu Using the Print Properties tabs7 Click File Œ Save as Using the Photo Editor2 Select Photo Editor 3 Click File Œ Open 1 Click Start Œ Programs or All Programs Œ Lexmark 5400 SeriesYou can Using the ToolbarFrom here Click3 Click Manage fax history or All-In-One fax settings Using Fast PicsUsing the Fax Setup Utility 4 Click Adjust speed dial list and other fax settingsLoading various paper types Loading paper and original documentsLoading paper Load up toMake sure Load up to10 envelopes 25 sheets of labels 50 transparencies 10 iron-on transfers Load up toMake sure Make sure Loading original documents into the Automatic Document FeederLoad up to Load up to Automatic Document Feeder paper capacityYou adjust the paper guide on the ADF tray to the width of the Make sureLoading original documents on the scanner glass Printing a document 3 Click Properties, Preferences, Options, or SetupPrinting Printing a Web page7 Click Print Now Printing photos or images from a Web pagePrinting collated copies CollatedPrinting envelopes Printing the last page first reverse page orderPrinting transparencies Printing cardsPrinting multiple pages on one sheet 3 Click Properties, Preferences, Options, or SetupInserting a memory card Working with photosRetrieving and managing photos SlotInserting a flash drive Transferring photos from a memory card to a flash drive Which device is to be displayed? appears on the display8 Press Start Color or Start Black Printing photos using the control panelPrinting photos stored on a memory device using the proof sheet 6 Press Start Color or Start Black Printing all photosPrinting photos by date range 7 Press Start Color or Start Black again9 Press Start Color or Start Black Printing photos using color effectsPrinting photos from a digital camera using DPOF 10 Press Start Color or Start Black againPrinting photos stored on a memory device using Fast Pics Printing photos using the computerUsing a PictBridge-enabled digital camera to control printing photos Adding text captions to a photo page Printing photos stored on the computer using the Imaging StudioCreating and printing a scrapbook or album page 5 Click Print Now7 Select Only Scrapbook Pages 3 Click Print Album Page6 Click Change the category of layouts listed above 15 Click Print NowCopying photos CopyingMaking a copy Scanner glass16 Press Start Color or Start Black Collating copiesRepeating an image on one page Collated8 Press Start Color or Start Black Enlarging or reducing an image8 Press Start Color or Start Black Scanning Customizing scan settings using the computer3 Press Scan Mode Scanning a documentScanning documents or images for e-mailing a Click Display Advanced Scan SettingsAdvanced Scan Settings tabs Options 11 Click Scan NowScanning clear images from magazines or newspapers Scanning text for editingScanning images for editing 4 Click Scan & Edit Text OCR 5 Click Preview Now7 Press Start Color or Start Black 5 Click Display Advanced Scan SettingsScanning to a computer over a network 11 Click Scan NowFaxing Scanner glassEntering a fax number Sending a fax using the control panelSending a fax Press Phone Book5 Click Fax a document in the All-in-One Center Sending a fax using the computerSending a broadcast fax at a scheduled time 14 Press Start Color or Start BlackReceiving a fax automatically Receiving a faxSending a fax while listening to a call On Hook Dial Receiving a fax with an answering machineReceiving a fax manually Using Caller IDForwarding faxes Press Start Color or Start Black. or3 Click Manage fax history or All-In-One fax settings Setting up Speed Dial numbersPrinting fax activity reports 4 Click Adjust speed dial list and other fax settingsUsing the Phone Book Use thisSetting the distinctive ring Customizing dial settingsSetting up a dialing prefix Setting the number of rings before receiving a fax automatically Setting up to fax while behind a PBX3 Click Manage fax history or All-In-One fax settings Customizing fax settingsCustomizing settings using the Fax Setup Utility 4 Click Adjust speed dial list and other fax settingsChoose whether to scan the entire document before dialing the number Setting up a fax headerOptions Setting up a fax footer Blocking unwanted changes to fax settings Blocking junk faxes a Press or repeatedly until Print appears c Press or repeatedly until On appears d Press to save the setting13 If you want to print a list of blocked faxes b Press to print the listDirect IP printing Installing network printersNetworking the printer Shared printingUsing the peer-to-peer method Tips for installing a network printerConfiguring a network printer manually Using the point-and-print methodNetwork troubleshooting tips Finding a printer/print server located on remote subnetsChanging print cartridges Installing print cartridgesMaintaining the printer Removing a used print cartridge4 Close the lids Achieving better print quality Cleaning the print cartridge nozzles2 Press Copy Mode Improving print qualityWiping the print cartridge nozzles and contacts Ordering supplies Cleaning the scanner glassPreserving the print cartridges NumberRecycling Lexmark products Using genuine Lexmark print cartridgesRefilling a print cartridge PaperIncorrect language appears on the display TroubleshootingSetup troubleshooting Power button is not lit Software does not installIn Windows 98/Me Start Œ Settings Œ Printers In Windows XP Pro Start Œ Settings Œ Printers and FaxesIn Windows 2000 Start Œ Settings Œ Printers Page does not printImproving print quality Print troubleshootingCannot print from digital camera using PictBridge Skewed lines Poor text and graphic qualityBlank pages Dark print3 Click Paper Setup Copy troubleshooting2 Click Properties, Preferences, Options, or Setup Poor quality at the edges of the pagePoor copy quality Copier does not respondScanner unit does not close 3 Press Lighter/DarkerScanner does not respond Scan troubleshootingPartial document or photo copies Scan was not successfulPoor scanned image quality 4 Click Display Advanced Scan SettingsScanning takes too long or freezes the computer Partial document or photo scansCannot send or receive a fax Fax troubleshootingCannot scan to a computer over a network Can send but not receive faxes Check the Auto AnswerCan receive but not send faxes Check whether Fax Forwarding is selectedBe sure that printer is detecting a dial tone Printer receives a blank faxReceived fax has poor print quality Network troubleshooting Caller ID information is not displayedNetwork name does not appear in the list Jams and misfeeds troubleshootingCannot print to the network printer Is the jam in the Automatic Document Feeder ADF? Paper jamsPaper or specialty media misfeeds For Windows 2000 Start Œ Settings Œ Printers Memory card troubleshootingFor Windows XP Pro Start Œ Settings Œ Printers and Faxes For Windows 98/Me Start Œ Settings Œ PrintersAlignment problem Error messagesNothing happens when memory card is inserted Alignment problemClear Carrier Jam Cartridge Error 1102 1203 1204 or 120FProcedure Cartridge Error 1102 1203 1204 or 120FClear Carrier Jam Computer not connected Could not detect a proof sheet ErrorFailed to Connect Left Cartridge Error / Right Cartridge Error Fax Error Fax Mode UnsupportedLeft Cartridge Incorrect / Right Cartridge Incorrect Failed to ConnectMemory Full Memory Full Try Setting to Scan After DialLeft Cartridge Missing / Right Cartridge Missing Memory Full No images have been selectedPhone Line Error Phone Line ErrorPhone Line Busy Phone Line BusyThere is a problem reading the memory card Please remove camera to use your memory card Remote Fax ErrorRemote Fax Error Photo Size Error Photo must fit on pageRemoving and reinstalling the software Settings are not savedResetting to factory default settings 2 Select UninstallTrademarks NoticesEdition notice ConventionsIndustry Canada compliance statement European Community EC directives conformityNoise emission levels Avis de conformité aux normes de l’industrie du CanadaWaste from Electrical and Electronic Equipment WEEE directive This equipment uses the RJ-11C Universal Service Order Code USOC jackNotice to users of the New Zealand telephone network Using this product in SwitzerlandNotice to users of the Canadian telephone network South Africa telecommunications noticeUso del prodotto in Svizzera Power consumptionENERGY STAR Product power consumptionIndex Page Page