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Poor quality at the edges of the page
Check minimum print settings
Select the Borderless print feature
Be sure paper size matches the printer setting
Unless you are using the borderless feature, use these minimum print margin settings:
•Left and right margins:
–6.35 mm (0.25 in.) for letter size paper
–3.37 mm (0.133 in.) for all paper sizes except letter
•Top margin: 1.7 mm (0.067 in.)
•Bottom margin: 12.7 mm (0.5 in.)
1From the software application, click File Print.
2Click Properties, Preferences, Options, or Setup.
3Click Print Layout.
4Click Borderless.
1From the software application, click File Print.
2Click Properties, Preferences, Options, or Setup.
3Click Paper Setup.
4Check the paper size.
Print speed is slow
Maximize computer processing speed
Add memory
Select a lower print quality
Software may not be installed correctly
Close all applications not in use.
Try minimizing the number and size of graphics and images in the document.
Remove as many unused fonts as possible from your system.
Consider purchasing more RAM.
1From the software application, click File Print.
2Click Properties, Preferences, Options, or Setup.
3Click Quality/Copies.
4From the Quality/Speed area, select a lower print quality.
For more information, see “Software may not be installed correctly” on page 95.
Partial document or photo prints
Check document placement
Check paper size
Make sure the document or photo is loaded facedown on the scanner glass in the upper
Make sure the paper size being used matches the size you selected.
Photo smudges
Photo smudges
To prevent smudging, avoid touching the surface of a printed photo. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.
Copy troubleshooting
•“Copier does not respond” on page 99
•“Scanner unit does not close” on page 99
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