Does not print | Lexmark 5400 manual

Software may not be installed correctly

1Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 117.

2If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.

aIn all countries or regions except the United States, select your country or region.

bClick the links for drivers or downloads.

cSelect your printer family.

dSelect your printer model.

eSelect your operating system.

fSelect the file you want to download, and then follow the directions on the computer screen.

Page does not print

Check messages

Check power

Paper may not be loaded correctly

Check ink

Cartridges may have tape on them

Make sure the printer is set as the default printer and is not on hold or paused.

May need to reconnect power supply

If an error message is displayed, see “Error messages” on page 110.

If the light is not on, see “Power button is not lit” on page 94.

Remove and then load paper.

Check the ink levels, and install new print cartridges if necessary.

1Remove the print cartridges.

2Make sure the sticker and tape have been removed.

1

2

3Reinsert the cartridges.

1Click:

•In Windows XP Pro: Start Settings Printers and Faxes.

•In Windows XP Home: Start Control Panel Printers and Faxes.

•In Windows 2000: Start Settings Printers.

•In Windows 98/Me: Start Settings Printers.

2Double-click the name of your printer.

3Click Printer.

•Make sure no check mark appears next to Pause Printing.

•Make sure a check mark does appear next to Set As Default.

1Press to turn the printer off.

2Disconnect the power cord from the wall outlet.

3Gently remove the power supply from the printer.

4Reconnect the power supply to the printer.

5Plug the power cord into the wall outlet.

6Press to turn the printer on.

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Lexmark 5400 manual Does not print

Contents

Series All-In-One Important Safety Information Contents Loading paper and original documents Scanning 100 118 Page Description Where to findDescription Where to find Finding information about the printer Customer support Select Lexmark Solution CenterŒ Help, or Help Œ Help Topics Series Section, click Inkjet & All-In-One Printers Description Where to find US Where to find rest of worldClick Warranty Information Click Customer Support Checking the box contents Setting up the printer Equipment Benefits See this section Installing another language control panelGetting the printer ready to fax Choosing a fax connection Using an RJ11 adapter Page Country/region Connecting to a telephone Connecting to an answering machine Page Page Page Use Learning about the printerUnderstanding the parts of the printer Using the control panel Using the control panel buttons and menus Press Press Using the Copy menu Use this Using the Scan menuPress Start Color or Start Black Using the Fax menu Using the Photo Card menu Action Menu item Temporary settings Saving settingsPage Use this software Using the printer softwareUsing the Imaging Studio Learning about the software Click Details Click Using the All-In-One CenterUsing the Scanning & Copying tab Opening the All-In-One Center From here You can Using the Saved Images tab Select Solution Center Using the Solution CenterUsing the Maintain/Troubleshoot link Opening Print Properties Using Print Properties Using the Print Properties tabs Using the Save Settings menuUsing the I Want To menu Using the Options menu Click File Œ Save as Using the Photo Editor Using the Toolbar Using the Fax Setup Utility Using Fast Pics Load up to Make sure Loading paper and original documentsLoading paper Loading various paper types Load up to Iron-on transfers Sheets of banner paper Automatic Document Feeder paper capacity Loading original documents on the scanner glass Printing a Web PrintingPrinting a document Collated Printing photos or images from a WebPrinting collated copies Click Print Now Printing cards Printing the last page first reverse page orderPrinting transparencies Printing envelopes Printing multiple pages on one sheet Slot Memory card Working with photosRetrieving and managing photos Inserting a memory card Inserting a flash drive Which device is to be displayed? appears on the display Transferring photos from a memory card to a flash drive Printing photos using the control panel Press Start Color or Start Black again Printing all photosPrinting photos by date range Printing photos from a digital camera using Dpof Printing photos using color effects Printing photos stored on a memory device using Fast Pics Printing photos using the computer Click Print Album Click Show Folders Creating and printing a scrapbook or albumAdding text captions to a photo Click Print Photos Click Change Folders Click Print Album Scanner glass CopyingMaking a copy Copying photos Repeating an image on one Collating copies Enlarging or reducing an image Scanning a document Customizing scan settings using the computerPress Scan Mode Scanning Click Scan Now Click Display Advanced Scan SettingsAdvanced Scan Settings tabs Options Scanning documents or images for e-mailing Click Scan & Edit Text OCR Click Preview Now Scanning text for editingScanning images for editing Scanning clear images from magazines or newspapers Scanning to a computer over a network Faxing Press Phone Book Sending a fax using the control panelSending a fax Entering a fax number Click Fax a document in the All-in-One Center Sending a fax using the computerSending a broadcast fax at a scheduled time Receiving a fax with an answering machine Receiving a faxSending a fax while listening to a call On Hook Dial Receiving a fax automatically Press Start Color or Start Black. or Using Caller IDForwarding faxes Receiving a fax manually Printing fax activity reports Setting up Speed Dial numbers Using the Phone Book Setting the distinctive ring Customizing dial settingsSetting up a dialing prefix Setting up to fax while behind a PBX Customizing settings using the Fax Setup Utility Customizing fax settings Setting up a fax header Setting up a fax footer Blocking unwanted changes to fax settings Blocking junk faxes Page Shared printing Installing network printersNetworking the printer Direct IP printing Finding your MAC address Tips for installing a network printerConfiguring a network printer manually Assigning an IP address Finding a printer/print server located on remote subnets Network troubleshooting tips Removing a used print cartridge Installing print cartridgesMaintaining the printer Changing print cartridgesPage Improving print quality Cleaning the print cartridge nozzlesPress Copy Mode Achieving better print quality Wiping the print cartridge nozzles and contacts Number Cleaning the scanner glassPreserving the print cartridges Ordering supplies Paper Paper size Using genuine Lexmark print cartridgesRefilling a print cartridge Recycling Lexmark products Incorrect language appears on the display TroubleshootingSetup troubleshooting Software does not install Power button is not lit Does not print Cannot print from digital camera using PictBridge Print troubleshooting Poor text and graphic quality Partial document or photo prints Copy troubleshootingPoor quality at the edges Print speed is slow Press Lighter/Darker Copier does not respondScanner unit does not close Poor copy quality Scan was not successful Scan troubleshootingPartial document or photo copies Scanner does not respond Cannot scan to an application Scanning takes too long or freezes the computerPoor scanned image quality Partial document or photo scans 102 Fax troubleshootingCannot scan to a computer over a network Cannot send or receive a fax 103 Can send but not receive faxes 104 Can receive but not send faxes 105 Printer receives a blank faxReceived fax has poor print quality 106 Network troubleshootingCaller ID information is not displayed 107 Jams and misfeeds troubleshootingCannot print to the network printer Network name does not appear in the list 108 Paper jamsPaper or specialty media misfeeds Memory card cannot be inserted Memory card troubleshootingPrinter does not feed paper, envelopes, or specialty media Banner paper jams 110 Error messagesNothing happens when memory card is inserted 111 Procedure 112 113 Fax Error Fax Mode Unsupported 114 115 116 There is a problem reading the memory card 117 Settings are not savedResetting to factory default settings Removing and reinstalling the software 118 Edition notice Avis de conformité aux normes de l’industrie du Canada 119Industry Canada compliance statement 120 Verwendung dieses Produkts in der Schweiz Using this product in Switzerland121 Utilisation de ce produit en Suisse Uso del prodotto in Svizzera Power consumption122 123 Index 124 125 126 127