Audio

Problem

Possible Remedies

Good picture, no

Press

so that Muting disappears from the screen. Check

sound

your Audio settings. Your TV may be set to Auto SAP in the

 

MTS feature (page 39).

Make sure the Speaker option is set to On in the Audio menu.

Press VOL+ to adjust your TV's volume.

Low or no audio

Some cable boxes have volume level controls. Check and see if

(TV and cable box)

your cable box remote has a volume control.

 

 

Other Information

Channels

Problem

Possible Remedies

I cannot receive

Make sure Cable is set to Off in the Channel Setup menu

higher number

(page 41).

channels (UHF) when

Perform Auto Program to add channels that are not presently in

using an antenna

memory (page 27).

 

 

Cable stations don’t

Make sure Cable is set to On in the Channel Setup menu

seem to work

(page 41).

 

Perform Auto Program to add channels that are not presently in

 

memory (page 27).

 

 

I have no digital

You may not have any digital channels available. Try running

channels

the Auto Program feature to search for digital channels (see

 

ANALOG

 

page 55). If there are none available, press the / DIGITAL button to

 

switch to analog mode.

 

 

Contacting Sony

Before calling our Customer Information Services Center, reset the TV to factory settings (see page 27). Please have your TV serial number ready. The number is located on the rear of your TV and on the front cover of this manual.

Our Customer Information Services Center phone number is 1-800-222-SONY (7669) (US residents only) or 1-877-899 SONY (7669) (Canadian residents only).

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