Other Information

Problem

Possible Remedies

No sound/Noisy sound

 

 

 

 

 

Good picture, no sound.

❑ Check the volume control.

 

 

❑ Press MUTING or VOL + so that “Muting” disappears from the screen

 

 

(page 23).

 

 

❑ Disconnect your headphones.

 

 

❑ Set Speaker to On in the Sound settings (page 36). If it is set to Off, sound is

 

 

not output from the TV’s speakers regardless of the TV’s volume control.

 

 

 

 

Audio noise.

❑ Make sure that the antenna is connected using the supplied 75-ohm coaxial

 

 

cable.

 

 

❑ Keep the antenna cable away from other connecting cords.

 

 

❑ To avoid TV interference, make sure to use an undamaged antenna cable.

 

 

Wide Mode changes automatically.

❑ The current Wide Mode setting is automatically replaced with the 4:3 Default

 

 

setting when you change the channel or video input, if 4:3 Default in the Screen

 

 

settings is set to other than Off. If you want to lock in the Wide Mode selected

 

 

with the WIDE button, set 4:3 Default to Off in the Screen settings (page 38).

 

 

❑ Check the Auto Wide option in the Screen settings (page 37).

 

 

“Black box” on screen.

❑ You have selected a text option in the Caption Vision (CC) feature in the Setup

 

 

setting and no text is available (see pages 43 and 45 to reset Setup selections). To

 

 

turn off this feature, set the Caption Vision (CC) option to Off. If you were

 

 

trying to select closed captioning, select CC1 instead of Text1-4.

 

 

Black bands appear at the top and

❑ Some wide screen programs are filmed in aspect ratios that are greater than 16:9

bottom of the screen.

(this is especially common with theatrical releases). Your TV will show these

 

 

programs with black bands at the top and bottom of the screen. For more details,

 

 

check the documentation that came with your DVD (or contact your program

 

 

provider).

 

 

Certain programs on DVD or other

❑ The compression used by certain digital broadcasts and DVDs may cause your

digital sources display a loss of

TV’s screen to display less detail than usual, or cause artifacts (small blocks or

detail, especially during fast-motion

dots, pixelations) to appear on your screen. This is due to your TV’s large screen

or dark scenes.

and ability to show very fine detail, and is normal for certain digitally recorded

 

 

programs. Adjust the Reality/Clarity in the DRC Palette setting (page 34) to

 

 

optimize the picture while viewing these sources.

 

 

Remote control does not operate.

❑ Check the polarity of the batteries or replace the batteries.

 

 

❑ Point the remote control at the remote control sensor of the TV.

 

 

❑ Fluorescent/fluorescent lamps can interfere with your remote control operation;

 

 

try turning off the Fluorescent/fluorescent lamps.

 

 

❑ Keep the remote control sensor area clear from obstacles.

 

 

Cannot change channels with

❑ If you are using the TV to change channels, first press TV (FUNCTION) once,

the remote control.

and the TV indicator lights up.

 

 

❑ If you are using another device to change channels, be sure you have not

 

 

inadvertently switched your TV from the channel 3 or 4 setting.

 

 

❑ If you are using another device to change channels, be sure to press FUNCTION

 

 

for that device. For example, if you are using your cable box to change channels,

 

 

be sure to press SAT/CABLE (FUNCTION) once, and the SAT/CABLE

 

 

indicator lights up.

 

 

Remote control does not operate

❑ If you replaced the batteries to the remote recently, the code numbers for the

non-Sony video equipment.

video equipment may need to be reset.

 

 

❑ There may be more than one code for the equipment that you are attempting to

 

 

operate.

 

 

❑ There is a possibility that some non-Sony equipment cannot be operated by your

 

 

Sony TV remote. You may need to use the equipment’s original remote control.

 

 

 

 

 

(Continued)

Information Other

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