Other Information

 

 

Problem

Possible Remedies

Remote control does not

If you replaced the batteries to the remote recently, the code numbers for the video

operate non-Sony video

equipment may need to be reset.

equipment

There may be more than one code for the equipment that you are attempting to

 

operate.

 

There is a possibility that some non-Sony equipment cannot be operated by your

 

Sony TV remote. You may need to use the equipment’s original remote control.

 

 

CableCARD Device

Problem

Possible Remedies

Problems using CableCARD

Check that the CableCARD device is inserted properly (see pages 29-30).

device or CableCARD services

The CableCARD device must be activated by your local cable TV provider before

 

 

you can receive digital cable TV services. See the activation instructions on pages

 

 

29-30.

 

Check the Diagnostics and CableCARD setting options (see page 91). (This can

 

 

be useful in providing information to an authorized technician or repair person.)

 

Contact your cable TV provider.

 

 

 

Video

Problem

Possible Remedies

No picture (screen not lit), no

If your TV does not turn on and a red light keeps flashing, your TV may need

sound

service. Call your local Sony Service Center.

 

Make sure the power cord is plugged in.

 

Press POWER on the right side of the TV.

 

Press TV/VIDEO to cycle through the connected video sources.

 

Try another channel; it could be station trouble.

 

 

Dark, poor or no picture

Adjust the Picture Mode option in the Video setting (see page 71).

(screen lit), good sound

Adjust the Brightness option in the Video setting (see page 71).

 

Check the antenna/cable connections.

 

 

No color/dark picture/color is

Adjust the Color option in the Video setting (see page 71).

not correct

 

 

 

Only snow and noise appear on

Check the antenna/cable connections.

the screen

Try another channel; it could be station trouble.

 

Press ANT to change the input mode (see page 42).

 

 

Dotted lines or stripes

Adjust the antenna.

 

Move the TV away from noise sources such as cars, neon signs, or hair dryers.

 

 

Double images

Using a highly directional outdoor antenna or a cable may solve the problem.

 

 

“Black box” on screen

You have selected a text option in the Setup setting and no text is available. (See

 

page 85 to reset Setup selections.) To turn off this feature, set the Caption Vision

 

option to Off. If you were trying to select closed captioning, select CC1 instead of

 

Text1-4.

 

 

Information Other

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