Other Information

Problem

Possible Remedies

MPEG movie playback is

❑

High bit-rate MPEG movies, such as MPEGs recorded in high frame rates or high

choppy and progress bar is not

 

resolution (such as VX Fine mode), may not play back correctly when using low-

accurate

 

speed USB connections (USB 1.1 or lower) or low-speed Memory Stick media. To

 

 

view high frame-rate MPEG movies, use a device that supports USB 2.0 and

 

 

Memory Stick PRO media.

 

 

 

Rotation not saved after USB

❑

The file might not have information (EXIF data) that is usually generated when a

device is disconnected or

 

digital camera records a photo. In this case, it is not possible to save the rotation.

Photo/Video Viewer is closed

❑

There might be insufficient space on the USB media to save the rotated file. Try

 

 

deleting one or more files and rotating the image again.

 

 

 

Cannot show (or hide) file

❑

Set the File Information option to On or Off (see page 66).

information in full screen or

 

 

Slide Show

 

 

 

 

 

Cannot see menu

❑

Press V to display the menu again.

 

 

 

Cannot hear audio while

❑

Check the TV’s volume or Speaker (see page 75) settings.

using USB device

❑

To hear JPEG voice memo, select the Digital Camera Folders option and set the

 

 

Filter option to Show Photos and Movies (see page 67).

 

❑

Check that the Music option is not set to Off (see page 66).

 

 

Not all MP3 files on USB media ❑

The Photo/Video Viewer can display a maximum of 2,000 files total, including all

are included when the Music/

 

JPEG, MPEG1, and MP3 files.

Complete List option is

❑

Make sure that the file is named with the file extension (.mp3).

selected (page 66)

 

 

 

 

MP3 files on the USB media are ❑

Only MP3 files that are named with the file extension (.mp3) are displayed in the

not listed

 

list.

 

 

Music files are playing in wrong ❑

MP3 files are played in alphabetical order, according to the folder in which they

order

 

are stored. If you want to change the playlist order, rename your files

 

 

alphabetically in the order in which you want them to play or create a MP3 playlist

 

 

(.m3u file) on a PC.

 

 

 

Cannot see MP3 list to play

❑

MP3 files on your USB media only can be played as background music during a

music

 

Slide Show (page 66).

 

 

 

MPEG1 movie does not

❑

Some variations of MPEG1 movies may not be compatible with the Photo/Video

play back correctly

 

Viewer.

 

❑

MPEG movies recorded in VX Fine mode with Sony digital cameras cannot be

 

 

played back with the Photo/Video Viewer.

 

 

 

MPEG1 quality is poor when

❑

The quality of the movie when enlarged depends on the resolution of the MPEG1

enlarged (page 64)

 

file. See your camera’s instruction manual for details.

 

 

 

Error message is displayed

❑

No USB device or Media • Check the USB device is connected properly.

 

 

• Check the USB device power is turned on.

 

 

 

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