Other Information
Problem | Possible Remedies |
Black bands appear at the top | ❑ Some |
and bottom of the screen | (this is especially common with theatrical releases). Your TV will show these |
| programs with black bands at the top and bottom of the screen. For more details, |
| check the documentation that came with your DVD (or contact your program |
| provider). |
Certain programs on DVD or other digital sources display a loss of detail, especially during
❑The compression used by certain digital broadcasts and DVDs may cause your TV’s screen to display less detail than usual, or cause artifacts (small blocks or dots, pixelations) to appear on your screen. This is due to your TV’s large screen and ability to show very fine detail, and is normal for certain digitally recorded programs. Adjust the reality/clarity in the DRC Palette setting (see page 72) to optimize the picture while viewing these sources.
Problem | Possible Remedies |
Good picture, no sound | ❑ Press MUTING so that Muting disappears from the screen (see page 42). |
| ❑ Make sure the Speaker option is set to On in the Audio setting (see page 75). |
| ❑ Make sure the MTS option is set to Stereo or Mono (see page 75). |
| ❑ When the HDMI IN input is in use, surround sound, such as |
| cannot be input. Change the sound setting for the external input device to Linear |
| PCM. |
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Audio noise | ❑ Communication problems may occur if infrared communication equipment (e.g., |
| infrared cordless headphones) is used near the TV. Use headphones other than |
| infrared cordless headphones. Also, if you use infrared communication equipment |
| other than infrared cordless headphones, move the infrared transceiver away from |
| the TV until the noise is eliminated, or move the transmitter and receiver of the |
| infrared communication equipment closer together. |
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Cannot gain enough volume | ❑ Increase the volume of the cable box using the cable box’s remote control. Then |
when using a cable box | press TV (FUNCTION) once (the TV indicator lights up) and adjust the TV’s |
| volume. |
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Sound seems weak or | ❑ The TV’s audio might be set to Auto SAP or Mono, when it might be better set to |
insufficient | Stereo. In the Audio setting (see page 75), set the MTS setting to Stereo. If |
| already set to Stereo, switch to Mono (which may reduce background noise |
| during weak stereo broadcasts). |
Cannot raise the volume on external speakers
❑If the Speaker option is set to Off and the Audio Out option is set to Fixed (in order to output the sound to your audio system), use your audio receiver to adjust the sound (see page 75). Or, to use the TV remote control, set the Audio Out option to Variable.
❑To turn on the TV speakers, set the Speaker option to On (see page 75).
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