Chapter 3 - Troubleshooting

Protection Shutdown

Critical voltages and circuit operations are monitored by the CPU on the BAL board. If a fault is detected the unit will be forced to shut down by the CPU. The monitored circuit in which the fault occurred will cause the CPU to flash the standby LED in groups of repeating sequences. The number of blinks in these groups identifies which voltage or circuit caused the protection event.

Not all of the available protect codes are used. Models that are LED backlit do not use the 4-blink balancer error as this circuit is found in models that are backlit with fluorescent lamps. The following list contains the protect circuits and diagnostics codes used in the EX700 models. The troubleshooting flowchart in Figure 3-5 provides guidance in locating the possible component causing the shutdown.

2X: A loss of REG12V from the power supply triggers this protect event. The causes range from a failure of the REG12V line, power supply failure, power supply shutdown, or a problem with the detection circuit on the BAL board.

If a failure occurs on the power supply board that causes a loss of the REG12V line, the standby LED will not light when power is applied to the television. After about 10 seconds, the standby LED will light briefly and begin blinking in groups of 2.

3X: The REG 5V and D3.3V source originating on the BAL board is monitored for low-voltage conditions by CPU IC5000. A failure causing a 3X shutdown would require replacement of the BAL board.

5X: A communications error with the timing control circuits has occurred. Since both of these circuits are located on the TCON board, replacement of the board should remedy the problem. In rare cases a loose or defective LVDS cable could be the cause. If the TCON board is not available as a separate part, the entire LCD panel must be replaced.

6X: If the inverter circuits fail to generate high voltage or one or more of the backlight lamps fails to light, the television will shut down and display this diagnostics error.

7X: A digital thermometer IC located on the BAL board provides a temperature reading of the chassis and LCD panel. If the temperature exceeds a pre-determined point the unit will shut down. If this problem occurs immediately at turn-on, the temperature sensing IC has failed and replacement of the BAL board is required. If this occurs after the unit has been running for a while, check for ventilation issues that could cause the unit to run hotter than normal.

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Sony KDL22EX308, KDL32EX308 manual Protection Shutdown
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KDL22EX308, KDL32EX308 specifications

The Sony KDL22EX308 and KDL32EX308 televisions are part of Sony's Ex Series, renowned for delivering high-quality viewing experiences in compact screen sizes. Designed primarily for smaller spaces, such as bedrooms, kitchens, or dormitories, these models effectively boast an array of features that enhance their usability and performance.

One of the standout characteristics of both models is their LED backlighting technology, which ensures bright images and remarkable color accuracy. This technology also contributes to energy efficiency, making them eco-friendly choices for consumers. The KDL22EX308 comes with a 22-inch display, while the KDL32EX308 offers a larger 32-inch screen, appealing to users who need a bit more screen real estate without major compromises on space.

Both models support a 720p HD resolution, which provides crisp and clear images perfect for everyday viewing. They incorporate Sony’s Motionflow XR technology, which minimizes motion blur during fast-paced scenes, making them ideal for watching sports, action films, or playing video games. This feature enhances the overall viewing experience by ensuring that moving images remain smooth and fluid.

Connectivity also plays a significant role in the usability of the KDL22EX308 and KDL32EX308 televisions. They come equipped with multiple HDMI inputs that allow users to connect various devices such as gaming consoles, Blu-ray players, and streaming boxes with ease. Additionally, a USB port permits users to view photos and videos directly from a USB stick, adding to their versatility.

Furthermore, both models incorporate a built-in digital tuner, enabling access to free over-the-air HD broadcasts. This feature allows viewers to enjoy a variety of channels without the need for a cable subscription, making it a cost-effective entertainment solution.

Another significant aspect of these models is Sony's Clear Resolution Enhancer technology, which enhances image clarity by upscaling lower resolution content, thus delivering a more enjoyable viewing experience across various media.

In conclusion, the Sony KDL22EX308 and KDL32EX308 televisions combine advanced technologies and features within compact designs, making them excellent choices for anyone seeking high-quality visual performance in smaller spaces. Their efficient connectivity options, superior image quality, and energy-saving capabilities position them as modern and practical entertainment solutions.
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