Sony KDL22EX308, KDL32EX308 manual Troubleshooting, CTV-68

Models: KDL22EX308 KDL32EX308

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Chapter 3 - Troubleshooting

TCON: Since the TCON allocates the RGB video information based on specific timing information, the distortions tend to be fixed and usually appear as symmetrical patterns that occupy most (or a significant portion) of the display. Some examples of TCON errors:

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Thin vertical lines spanning most or all of the display

More that one column of wide vertical columns which may appear black or any color, or may contain distorted video.

Multi-colored vertical line patterns with a repetitive pattern

Service Tip: Whenever vertical lines of distortion appear, select an inactive input or disconnect the antenna in the tuner mode. The idea is to not have a high-definition signal as the source. This allows the picture zoom functions to operate.

Change the zoom mode from the remote commander. If the lines follow the normal and zoom modes the problem resides on the BAL board. If the lines remain fixed throughout the various zoom modes the TCON is at fault.

LCD Panel: Distortions originating from the LCD panel tend to be localized with the exception of horizontal line issues. A failure of a gate driver can cause a horizontal distortion with all video content below that point appearing distorted. Depending on which gate driver has failed the distortion may only cover a small area of the bottom of the screen or a large area of the screen if the driver failed near the top of the panel. With the exception of visible physical damage, listed below are some examples of LCD panel related distortions:

Any single, thin vertical line (regardless of color)

Any thin vertical lines isolated to a specific area of the screen

A singe vertical column of lines of any color or containing distorted video

Any fixed horizontal lines

Blotches of black or improperly colored areas

Ghosting of images in which the entire image is repeated one or more times

A thorough understanding of how the video is processed throughout the chain of circuits all the way to the panel is important. A past article written for the Sony Newsletter describes, in detail, how this process works. A copy of the article is included in the appendix section of this training manual.

The troubleshooting flowchart in Figure 3-3 will assist in isolating which component is causing the distortion.

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Sony KDL22EX308, KDL32EX308 manual Troubleshooting, CTV-68, No video Thin vertical lines spanning most or all of the display