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Brother MFC-9550 manual Troubleshooting a N D M a I N T E N a N C E

Models: MFC-9550

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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 169

■Do not pull or force the starter sheet from your machine.

■Wait to unpack the drum unit immediately before installing it into the machine.

If an unpacked drum unit is subjected to excessive direct sunlight or room light, the unit may be damaged.

■Handle the toner cartridge and the drum unit carefully because they contain toner. If toner scatters and your hands or clothes get dirty, immediately wipe or wash with cold water.

■Do not touch the scanner window with your finger.

6Reinstall the toner cartridge into the new drum unit. For more information, see “Replacing the Toner Cartridge” in this chapter.

7Holding the new drum unit by its handles, install it. Close the top cover.

Top Cover

Drum Unit

8The machine will automatically eject the starter sheet. Do not pull or force the starter sheet from the machine.

Image 182

Brother MFC-9550 manual Troubleshooting a N D M a I N T E N a N C E

Contents

Page Product Description Important Safety Warning Request to Install Sockets Table of Contents Operation from an External or Extension Telephone Iii Recording the Message Manager’s Outgoing Message 100 113 Vii Viii Resident Fonts For MFC-9550 OnlyPage Finding Information UsingThis ManualIntroduction About Fax Machines Symbols Used In This ManualFeatures Offered by your Multi-Function Centre ECM Error Correction Mode Fax Tones and Handshake MFC-9050 Control Panel Overview 9O5O Stop MFC-9550 Control Panel Overview 34 31 33 30 29 35 28 27 26 25 Play A P T E R O N E Only for MFC-9550 InstallationPacking List Only for MFC-9050 Choosing a Location Assembly Install the Drum Unit Assembly With Toner Cartridge Do not remove starter sheet Installation Setting Up the machine Sleep Installation A P T E R T W O Loading Paper Attaching Dust Cover Multi-Line Connections PABXs Ringer Equivalence Number REN Using Extension Telephones Sequence Connections Connecting an External Telephone Outgoing Message OGM of External TAD User-Friendly Programming Function ModeOn-Screen Programming FAX NO. & Start Copy Press Copy Alternating DisplaysFunction Selection Table Setup Send Remaining Jobs Remote FAX Chapter Diallingtone Diallingpulse Setting the Dialling Mode Tone/PulseGetting Started Setting the Date and Time Setting the Station ID Name FAXTEL Making corrections Entering TextInserting spaces Repeating letters Special characters and symbols Setting the Beeper VolumeSetting Pabx Pabx and Transfer To Summer Time ? Select & SET Setting the Clock ChangeSleep Mode Memory Storage Setting the Speaker VolumeSetting the Ring Volume A P T E R F O U R Basic Receiving Operations Setup ReceiveSelect Answer Mode TAD Manual Reception Manual ModeAutomatic Fax Only Reception Fax Mode Ring TIME30 SEC Setting the Ring DelaySetting the F/T Ring Time A P T E R F I V E Reduction Fax DetectPrinting a Reduced Incoming Document Reception into Memory If the Memory Reception setting is on at this time…If the Memory Reception setting is OFF at this time… MEM.RECEIVE Setting the Print Density Toner Save Operation from an External or Extension Telephone For Fax/Tel F/T Mode OnlyAdvanced Receiving Operations ACT.CODE*51 Changing Remote CodesRemote ACT.ON DEACT.CODE#51 Caller Idon Select & SET Set the Caller ID to onAdvantages of Caller ID For Business Selecting a Caller ID from the Memory for Call Reply Caller ID Appears on the Display When Your Telephone RingsHow Does the Caller ID Work? Caller ID is Stored in Your Machine’s Memory Press Start KEY Dialling Telephone To Activate Certain Network Services When Using Call Reply Call Reply to DDI numbers via Caller ID Printing Caller ID List Clearing the Caller ID Stored in MemoryPolling Secure Polling Pollingstandard Select & SET Setup for Polling ReceiveSetup for Polling Receive with Secure Code Enter FAX no Online Then Press Start Setup Delayed Polling Receive Enter FAX no Then Press Start Accepted Dialling Sequential PollingPollingstandard Setting PC Interface Mode Only for MFC-9550 PC Interface Setup Send BeforeYou Begin Accepted Next ResolutionContrast Automatic Transmission Manual Transmission For MFC-9550 Real Time Transmission Dual AccessFax Redial Real Time TX Real Time Txon Cover Page for Next Fax Only Basic Sending OperationsComposing an Electronic Cover Please Call Urgent Confidential User Defined Always Send Cover Coverpageoff Coverpageon Using a Printed Cover Cover Page Message ComposingYour Own Comments Overseas ModeAdvanced Sending Operations Call Reservation Call Reserveoff Call Reserveon Print Sample Call Back Message Call Messageoff Call Messageon Delayed Transmission Timer DOC 2.MEMORY Broadcasting Press Help/Broadcast Multiple Resolution Transmission Setup for Polling Transmit Setup for Polling Transmit with Secure Code Remaining Jobs Cancelling a Job While Scanning the DocumentCancelling a Scheduled Job in Memory Insert Document Interrupting Delayed Fax and Polling Transmit Jobs#02 Sales Report Clear 2.QUIT Storing One Touch Dial Numbers Setup Quick-Dial NumbersStoring Numbers for Easy Dialling Enter & SET Storing Speed Dial NumbersSPEED-DIAL? # Change 2.QUIT Setting Up Groups for BroadcastingChanging One Touch Speed Dial Numbers Name Enter & SET Setup Groupgo Enter & SETSelect ONE-TOUCH Making Voice Calls Using the Unit with AN EXT. TEL Only for MFC-9050Telephone Voice Operation Manual Dialling Pause Speed DiallingMute Only for MFC-9550 On Hook Dialling Searching Telephone Index Chain Dialling Tel Key Fax/Tel F/T ModeTone/Pulse Only for MFC-9050 Programming a Fax Forwarding Number Remote Fax OptionsFax Forwarding FAX Fwdon FAX Storageoff Select & SET Setting Fax StorageChanging the Remote Access Code Erase ALL DOC? Remote Retrieval Using Your Remote Access CodeRemote Commands Long beep--Fax messages No long beep--No messages Turn Fax Storage ON--Press6 Fax messages--Press1 Retrieving the Memory Status List Retrieving Fax Messages Changing the Fax Forwarding Number Introduction Message Manager ModeMessage Manager Flexible Memory Settings Message Store Setting Up Message Manager Voiceon Select & SET Setting the Message StoreDocoff Select & SET TAD Message Select & SET Erasing the Outgoing Message OGM Activating Message Manager ModeListening to the Outgoing Message OGM VOICE03 DOC02 Online Message IndicatorWhat Happens When the Memory Is Full Print DOC? Playing Voice Messages and MemosPrinting a Fax Message Erasing Messages Backup Printing OptionBackup Printon Select & SET Erase this MSG.? Erase ALL VOICE? Select & SET Setting the Maximum Time for Incoming MessagesSetting the Toll Saver Message 35 SEC Select & SET Recording a Conversation ICM Recording Monitor Call ScreeningRecording a Memo Recording the Paging Outgoing Message OGM Fax Forwarding/PagingProgramming a Fax Forwarding Number FAX Forward Paging Programming the Paging NumberPaging MSG PAG# Enter & SET Using the Remote Access Code Changing the Remote Access Code Remote Control Commands Remote control commands Detail Operation H a P T E R T E N S S a G E M a N a G E R O N L Y F O R M F C 9 5 5 0 H a P T E R T E N Printing Reports Machine Settings and JournalTEL. Index System Setup Memory Status Xmit Report Journal QUICK-DIAL Journal Period To Print a ReportTransmission Verification Xmit Report Journal Period I N T I N G R E P O R T S H a P T E R E L E V E N UsingYour Machine as a Copier Making Copies Stacking Multiple Copies Making a Single CopyMaking Multiple Copies Sorting Multiple Copies Reducing and Enlarging Copies Copying a Photograph H a P T E R T W E L V E Setting Up Machine Computer to Work Together Connecting the machine toYour Computer H a P T E R T H I R T E E N Loading the Printer Driver forYour MFC-9050 Computer Requirements Installing MFC-9050 Printer Driver If you are using Windows NT Workstation VersionPage If you are using Windows 3.1 or If you are using Windows 95 or Software/Drivers Installing the Software/Drivers under WindowsSoftware for your MFC-9550 H a P T E R T H I R T E E N HP LaserJet IIP Installing the Maintenance Utility on MS-DOSHow to Use the MFC withYour DOS Application Software HP LaserJet Remote Printer Console Main Program Installing the Remote Printer ConsoleWhat Does the Remote Printer Console Do? Printer Status Monitor Program Using the Remote Printer Console Main Program H a P T E R T H I R T E E N Windows Printing Using the machine as a PrinterSpecial Printing Features Alternate Printer Emulation Support Only for MFC-9550 Enhanced Memory Management Printing FromYour PCBi-directional Parallel Interface Multi-Purpose Sheet Feeder Two-Sided Printing Manual Duplexing Loading Envelopes Loading more than one sheet of paper Manual Feed SlotLoading one sheet of paper Paper Tray Simultaneous Printing/FaxingPrinter Operation Keys On/Off Line Key Print Priority Key Test/Reset KeyPrinting the Print Configuration List Only for MFC-9550 Printing the Internal Font List Only for MFC-9550 SET 2.QUIT Restoring Factory Default Settings Only for MFC-9550Reset 2.QUIT Acceptable Paper Paper Type Paper Size Optional Memory for the Printer & Fax Operations Optional AccessoriesMemory Board For the Printer Installing the Optional Memory Board Model Name Optional Memory Total T I O N a L a C C E S S O R I E S H a P T E R F I F T E E N Important Safety Instructions Information IEC 825 Specification ForYour Safety Radio Interference For 220-240 V Model Only Manufactured at IEC 825 Laser ClassDisconnect device Babt Approval H a P T E R S I X T E E N Troubleshooting Error Messages Cooling Down Printer JAM Document Jam Printer Jam Clearing a Paper Jam in the Multi-purpose Sheet Feeder Clearing a Paper Jam near the Drum Unit Clearing a Paper Jam in the Fuser Unit If You Are Having Difficulty with Your machine Difficulty Suggestions Windows Setup Printing Difficulties Remained Data Copy Quality Difficulties Print Quality If the machine has not been used for a long time. a Bi-Directional Parallel Ports nibble and byte modes HP LaserJet series II, IID, IIP, IIP+, III, Iiid or Iiip Brother HL-6/6V/10h/630series/660series/960/1260/ WL-660 Epson ActionLaser 1100 HP LaserJet 4 PlusNEC SuperScript 610/660 Lexmark WinWriter Graphics or text is missing when the document is printed Packing and Shipping the Machine Plastic Bag Drum Unit Toner Cartridge Regular Maintenance Cleaning the Scanner Cleaning the Printer Cleaning the Drum Unit Toner Empty Indicator Replacing the Toner Cartridge Steps for Replacing Toner Cartridge Toner Cartridge Drum Unit New Toner Cartridge Top Cover Drum Unit Replacing the Drum Unit Toner Cartridge Drum Unit Gently rock the new drum from side to side five or six times Troubleshooting a N D M a I N T E N a N C E H a P T E R S E V E N T E E N Specifications Fax Specifications Printer Specifications Electrical and Environment Parallel Interface Specifications Resident Fonts For MFC-9550 Only Symbol SETS/CHARACTER Sets HP mode H a P T E R E I G H T E E N Glossary L O S S a R Y O S S a R Y L O S S a R Y O S S a R Y L O S S a R Y Index Function Selection Table 24, 25, 26, 27 Telephone Answering Device N D E Accessory List Model Name Remote Commands Declaration of Conformity