C17H A P T E R S E V E N T E E N141
Troubleshooting and Maintenance
Troubleshooting
Error Messages
You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages, in alphabetical orders.
ERROR MESSAGES
ERROR MESSAGE | CAUSE | ACTION |
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CHANGE DRUM SOON | The drum unit is near the end | If you have a print quality |
| of its life. | problem, replace the drum unit |
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| with a new one. |
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CHECK PAPER | The machine is out of paper or | Refill the paper or remove the |
| paper is not properly loaded in | paper and load it again. |
| the |
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CHECK PAPER SIZE | Your Paper Size setting may | When you see this error, the |
| not be set correctly for the | reduction ratio automatically |
| paper you are using. | will be changed to AUTO if |
|
| you used a fixed reduction ratio |
|
| (see chap. 5). |
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COMM. ERROR | A poor qualilty phone line | Try the call again. |
| caused communications error. |
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CONNECTION FAIL | You tried to poll a fax machine | Verify the other party’s polling |
| that is not in Polled Waiting | setup. |
| mode. |
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