150 C H A P T E R S E V E N T E E N

Copy Quality

Difficulties

Print Quality

Difficulties

DIFFICULTY

SUGGESTIONS

Vertical streaks appear in

Sometimes you may see vertical streaks on your copies.

copies.

Either the scanner or the primary corona wire for printing is

 

dirty. Clean them both.

 

 

Printouts are too dark or

Adjust the print conditions by setting the Print Density

light.

function, It has been factory set to the middle position.See

 

“Setting the Print Density” in chap. 5.

 

 

Printed pages contain white

You may fix this by wiping the scanner windows with a clean

stripes.

soft cloth. (See “Regular Maintenance” and “Cleaning the

 

Drum Unit” in this chapter.) If you still see white stripes or

 

faint images and the display shows CHANGE DRUM SOON,

White Stripes or

replace the drum unit with a new one.

 

Faint lmages

 

 

 

Printed pages are stained

Clean the machine’s interior and the primary corona

with toner or have vertical

wire of toner cartridge. See “Regular Maintenance” and

stripes.

“Cleaning the Drum Unit” in this chapter. Make sure that

 

the tab of the corona wire is at the home position. If after

 

cleaning, you still see dark stripes or toner stains and

 

the display shows CHANGE DRUM SOON, replace the

Dark Stripes or Toner Stains

drum unit with a new one.

 

 

Printed pages have white

Make sure that you use paper that meets the specifications.

spots in black text and

Rough surface or thick media can cause the problem. If

you graphic areas.

you still see white spots and the display shows CHANGE

 

DRUM SOON, replace the drum unit with a new one.

White Spots

 

 

 

Toner scatters and stains

Adjust the print conditions by setting the Print Density

the printed page.

function. Clean the machine’s interior. See “Regular

 

Maintenance” and “Cleaning the Drum Unit” in this

 

chapter. Make sure that you use paper that meets

 

specifications. See chap. 18. If you still have scattered

 

toner and the display shows CHANGE DRUM SOON,

Scattering Toner

replace the drum unit with a new one.

 

 

The whole page is printed

Wipe the electric terminals. Also, do not use heat-

black.

sensitive paper as it will cause this problem. After

 

cleaning, if the printed pages are still black and the display

 

shows CHANGE DRUM SOON, replace the drum unit

Black Page

with a new one.

 

 

 

Nothing is printed on the

Make sure that the toner cartridge is not empty. Wipe the

page.

electric terminals referring to “Regular Maintenance” and

 

“Cleaning the Drum Unit” in this chapter. Make sure

 

that a torn piece of paper does not remain on the scanner

White page

window.

 

 

 

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Brother MFC-9550 manual Copy Quality Difficulties Print Quality