Brother MFC-9550 manual Remained Data

Models: MFC-9550

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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 149

 

DIFFICULTY

SUGGESTIONS

DOS Setup

I cannot print from my

Check that the DOS software application interface settings

Printing

software application.

match those of your printer: for example, if you are using a

Difficulties

 

parallel printer cable, you would probably set your DOS

 

 

software printer port to LPT1. Check for an error message on

 

 

the LCD.

 

 

 

 

The machine prints, but it

This is an indication that your application printer emulation

 

prints incorrect information.

setting and the machine’s printer emulation do not match.

 

Sometimes it prints a couple

Check your application software to make sure you selected

 

of characters and then

the correct printer driver. The machine emulates HP LaserJet

 

ejects the page, etc.

IIP. Try setting the machine to HP emulation in Remote

 

(For MFC-9550 only)

Printer Console and then select the HP LaserJet IIP printer in

 

 

your software application.

 

 

 

 

The machine prints the first

This is a common problem with some database spreadsheet

 

part of my document but

software when they are not correctly set up. The data has

 

does not print the last page.

been sent to the printer but the printer did not receive the Page

 

(The LCD shows

Eject command. Press the FF/Cont Key to eject the page.

 

REMAINED DATA.)

Then ask your software supplier how to add a Page Eject

 

 

(or Form Feed) command to the end of your print job.

 

 

 

 

How can I change the user

Use the Remote Printer Consol (RPC) program.

 

settings or default settings

 

 

on the machine?

 

 

(For MFC-9550 only)

 

Paper Handling

 

 

The machine does not load

Check to see if the CHECK PAPER or PRINTER JAM

Difficulties

paper. The LCD shows

message appears on the LCD. If so, the multi-purpose

 

CHECK PAPER or

sheet feeder may be out of paper or not properly installed.

 

PRINTER JAM.

If it is empty, load a new stack of paper into the feeder. If

 

 

there is paper in the multi-purpose sheet feeder, make sure

 

 

it is straight. If the paper is curled, you should straighten it.

 

 

Sometimes it is helpful to remove the paper, turn the stack

 

 

over and put it back into the multi-purpose sheet feeder.

 

 

Reduce the amount of paper in the multi-purpose sheet feeder,

 

 

then try again.

 

 

 

 

The machine does not load

Reinsert the paper firmly, one sheet at a time.

 

paper from the manual

 

 

feed slot.

 

 

 

 

 

How can I load envelopes?

You can load envelopes from either the multi-purpose sheet

 

 

feeder or the manual feed slot. Your application software must

 

 

be set up to print the envelope size you are using. This is

 

 

usually done in the Page Setup or Document Setup menu of

 

 

your software. Refer to your application manual.

 

 

 

 

What paper can I use?

You can use plain paper, envelopes, transparencies, labels

 

 

and organizer paper. For information on loading paper, see

 

 

“Acceptable Paper” in chap. 14.

 

 

 

 

How can I clear paper jams?

See “Printer Jams”.

 

 

 

Page 162
Image 162
Brother MFC-9550 manual Remained Data