Brother MFC-9550 manual Windows Setup Printing Difficulties

Models: MFC-9550

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148 C H A P T E R S E V E N T E E N

Handling Incoming Calls

General Printing Difficulties

Windows® Setup

Printing

Difficulties

DIFFICULTY

SUGGESTIONS

 

 

When the receiving party

Your machine’s scanner may be dirty or the receiving party’s

says vertical streaks appear

print head may be dirty. Clean your scanner and make a copy

on the faxes they receive.

to check if the problem was caused by your machine.

 

 

F/T pseudo-ring in Fax/Tel

The machine knows the incoming call is not a fax so it is

(F/T) Mode.

signaling you to answer the telephone call. Pick up the

 

handset (and press Tel for MFC-9050) or answer from an

 

extension phone and press your machine’s Deactivation

 

Code (default setting is #51).

 

 

 

 

Transfering a fax call to the

If you answered at the machine, press Start and hang up

machine.

immediately. If you answered at an extension phone, press

 

your Remote Activation Code (default setting is

 

51). When

 

 

 

your machine answers, hang up.

 

 

 

 

The machine does not print.

The machine is unplugged. The toner cartridge and drum unit

 

are installed properly. The interface cable is securely

 

connected between the machine and computer. Check to see

 

if LCD is showing an error message.

 

 

 

 

 

 

The machine prints

Reset the machine or unplug it. Make sure your

 

 

unexpectedly or it prints

application software is correctly set up to use the machine by

garbage.

checking the primary settings in your application software.

 

 

The machine cannot print

The machine received a very complex print job and could not

full pages of a document

process part of the page. This may be solved in several ways.

an error message PRINT

If you are using Windows® 3.1, 3.11, Windows®

95, 98 or

OVERRUN occurs.

Windows NT® Workstation Version 4.0 with the supplied

 

printer driver, see the “Windows ® Setup Printing Problems”

 

section. Try to reduce the complexity of your document or

 

reduce print resolution.

 

 

 

 

The machine prints the first

Your computer is not recognizing the printer’s “input buffer

couple of pages correctly,

full” signal. Please make sure you connect the printer cable

then some pages have text

correctly.

 

 

missing.

 

 

 

 

 

The machine cannot print

Reduce the printer resolution. Reduce the complexity of your

full pages of a document.

document and try again. Reduce the graphic quality or

A MEMORY FULL error

the number of font sizes within your application software.

message occurs.

Expand the printer memory by installing one of the optional

 

memory boards (ME-1000 or ME-2000).

 

 

 

 

My headers or footers

Most laser printers have a restriced area that will not accept

appear when I view my

print. Usually these are the first two lines and last two lines.

document on the screen but

This leaves an area of 62 printable lines. Adjust the

do not show up when I

top and bottom margins in your document to allow for this.

print them.

 

 

 

 

 

I cannot print from my

Make sure the Windows® printer driver is installed and you

software application .

select it in your application software.

 

 

 

 

Sometimes I get an error

If you are using the supplied Windows® driver, turn the error

message PRINT

recover operation on in the Setup dialog box and try again.

OVERRUN when printing

Reduce the print resolution or reduce the complexity of your

certain documents from

document and try again. Expand the printer memory by

Windows® .

installing one of the optional memory boards.

 

 

 

 

 

 

Page 161
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Brother MFC-9550 manual Windows Setup Printing Difficulties