Troubleshooting

 

227

 

 

 

Action

Yes

No

Step 6

Go to step 7.

The problem is solved.

aRedistribute the toner in the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

2Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

3Install the imaging unit, and then the cartridge.

bResend the print job.

Is the print still too light?

 

 

Step 7

Contact customer

The problem is solved.

Replace the imaging unit, and then resend the print job.

support.

 

Is the print still too light?

 

 

Printer is printing blank pages

Action

Yes

No

 

 

 

Step 1

Go to step 2.

The problem is solved.

aCheck if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit.

2Check if the packing material is properly removed from the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

3Reinstall the imaging unit, and then the cartridge.

bResend the print job.

Is the printer still printing blank pages?

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Lexmark 35S0300, 35ST301, 35S0450, 35S0400, 35ST300, MS610, MS510DN manual Printer is printing blank pages, Troubleshooting 227